Sales Administrator

Sales Administrator
Location: Edinburgh, EH3 8EG
Salary: up to £35k
Contract: Temporary- 12 months

Grafton Recruitment are recruiting for a Sales Administrator for one of their busy, leading clients in Edinburgh. You will be supporting a team of sales and presales, offering administrative support to a busy and fast-growing business.

Duties of a Sales Administrator:

• Update Salesforce and other systems with relevant information on sales opportunities and customer orders
• Process Sales Order on Salesforce and on Websupport
• General administration duties, such as filing, scanning, answering calls, emails, queries
• Issuing quotes, processing orders, monitoring order shipments, escalating orders, monitoring stock level
• Manage the administration of the customer licencing process
• Manage the Mobile VideoTrial forms/trial requests
• Managing the customer front end of the chargeable RMA process- you will then confirm whether the repair is chargeable or not, if the customer is out of warranty you will provide the customer with a quotation for the work to be completed
• Management of new sales leads received

Responsibilities as a Sales Administrator:

• Must have proficient IT knowledge, ability to use all Microsoft offices
• Ability to pick up new systems
• SalesForce experience is desirable, but not essential
• Administration experience
• Excellent telephone manner
• Ability to prioritise workload, organise and meet agreed deadlines
• Attention to detail
• Excellent customer service skills

If you think you meet the above criteria, please apply directly through the link or contact Chloe Sims on (url removed) / (phone number removed)

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