IT Support Technician

IT Support Technician – Bristol / Hybrid - £25,000 - £30,000

A fantastic opportunity for an IT Support Technician to join a successful software house in Bristol, joining a small, friendly IT team to provide technical support to around 250 users.

It would suit someone with some commercial experience in a 1st line role (Support Engineer, Service Desk / Help Desk Analyst etc.) who is looking for an environment where they can build their skills and quickly progress to 2nd line and beyond. This is a great chance to learn quickly and progress in your career.

You will initially be working closely with another support engineer to provide support in a cloud-first Windows / Microsoft based environment, covering day-to-day IT support, device management, security, onboarding etc.

Ideally you will have the following experience:

• Some commercial 1st line IT support experience (or relevant qualifications)
• Microsoft 365
• Networking
• Familiar with a helpdesk / ticketing system

The role is based in central Bristol and would initially be 3 days a week on site (likely to move to 2 days in the first 6 months).

Some of the benefits you can expect include:

• Private medical insurance
• Life insurance
• Bonus scheme up to 10%
• 26 days holiday (increases with service) plus buy/sell options
• Budget for training and development