Workforce Coordinator
Job summary
Workforce Coordinator - 37.5 Hours per week
Join us in shaping a smarter, more efficient workforceAre you someone who enjoys problem-solving, supporting others, and working with data that makes a real difference?
We're looking for a proactive and detail-focused individual to join our Workforce Intelligence team and help drive the effective use of our electronic rostering system across the Trust.
What you'll be doing
- Provide friendly, expert support to staff using the Trust's electronic rostering platform
- Carry out day-to-day data maintenance and routine reporting to keep our workforce information accurate and reliable
- Contribute to system development, upgrades, and implementation projects as part of our ongoing improvement cycle
- Support the delivery of high-quality Workforce Intelligence services, including benchmarking and performance reporting
- Complete regular and ad hoc data quality check
You will also assist with workforce information requests under the guidance of the Workforce Systems Analyst and Senior Administrators
You'll thrive in this role if you enjoy working with systems, have a keen eye for detail, and are confident supporting colleagues at all levels. Strong communication skills, a methodical approach, and a willingness to learn are key.
Main duties of the job
This is a fast-paced, varied and rewarding role, ideal for someone who enjoys problem-solving, supporting others and getting stuck into meaningful work. The successful candidate will bring excellent communication skills, with the confidence to explain technical processes in a clear, accessible way. You'll be a collaborative team player who's equally comfortable taking initiative and working independently when needed.
Key responsibilities include:
- Providing user support across all levels of the Trust for the electronic rostering system
- Carrying out system maintenance for ESR and the Electronic Roster
- Delivering engaging training sessions to key stakeholders and new managers
- Completing data quality checks, routine reporting and basic data analysis
- Contributing to system implementation, upgrades and ongoing improvement projects
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community.
Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Job description
Job responsibilities
The post holder will provide user support to all staff groups for the Trusts electronic rostering platform, also offering the Workforce, Insights, Systems and Planning team with BAU data maintenance and reporting. As part of the systems maintenance cycle, the post holder may also be involved in the development and implementation of the system or similar systems within the organisation.
Please see attached the full Job Description
Person Specification
Qualifications
- Administration / IT qualification to diploma level or equivalent training and experience.
- General IT proficiency.
- Allocate Certified Administrator
- ECDL/Equivalent
Experience
- Evidence of establishing work credibility and good working relationships.
- Experience of problem solving
- Experience working in a busy office environment.
- Understanding of operational processes
- Knowledge of using Workforce Systems within a Healthcare or related setting
- Knowledge of using ESR Business Intelligence and Allocate HealthRoster.
- Evidence of managing projects/tasks /responsibilities with minimum guidance from team manager.
- Familiarity with the data cycle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
Orbital Offices
Thamesdown Drive
Swindon
SN25 4AN
Employer's website
https://www.gwh.nhs.uk/