IT Support Engineer

We are seeking two experienced IT Support Engineers to provide on-site support at secondary schools based in Stockport and Glossop. These are excellent opportunities for skilled IT professionals who enjoy being hands-on and supporting technology that directly enables teaching and learning.

Location: Stockport & Glossop

Salary: £25,000 – £32,000 per annum

Contract: Permanent or Contract considered

Package & Benefits

• Salary £25,000 – £32,000 (experience dependent)
• Permanent or short-term contract options considered
• 25 days annual leave plus bank holidays (perm)
• Company pension (5% employer contribution)
• Ongoing training and career development

The Role

As an IT Support Engineer, you will work on-site as the primary point of contact for IT issues, ensuring smooth day-to-day operations across hardware, software, networks, and classroom technology. You will also be supported by a wider IT services team for escalations.

Key responsibilities include:

• Providing first- and second-line IT support to staff and students
• Troubleshooting and maintaining desktops, laptops, printers, and classroom AV
• Supporting Office 365, Active Directory, Windows 10/11, and Google Workspace
• Managing device builds, installations, and updates
• Monitoring and maintaining networks, switches, and WiFi
• Logging tickets, updating users, and escalating when required
• Carrying out routine checks and preventative maintenance

About You

We are looking for someone who can work independently on-site, with excellent technical skills and strong customer service.

Essential skills include:

• IT support experience (ideally in a school or education setting)
• Knowledge of Windows 10/11, Microsoft 365, Google Workspace, AD & Group Policy
• Experience with devices, AV, printers, and mobile device management (MDM)
• Networking fundamentals – switches, patching, WiFi
• Full UK driving licence and access to your own vehicle

Desirable:

• Industry certifications (Microsoft, CompTIA etc.)
• Familiarity with MIS or other education systems

Requirement: Enhanced DBS check

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