Digital Systems Support Officer
Job Title: Digital Systems Support Officer Salary: £30,024 All potential applicants are encouraged to scroll through and read the complete job description before applying.
- £33,699. Hours: 36.25 hours per week (Monday Friday). Contract: 12 month fixed term contract. Location: Hybrid Remote\Office. Primary office location
- Greater Manchester Fire and Rescue Service Headquarters. 146 Bolton Road, Swinton, Manchester, M27 8US with occasional travel to GMCA Tootal Building, 56 Oxford St, Manchester M1 6EU. About the role: Greater Manchester Combined Authority are looking for a Digital Support Officer to work within the Digital Services team. Supporting the Digital Training and Support Team Leader the successful candidate will: Provide support to users of key operational ICT systems to ensure the accurate completion of data records. Provide monthly and adhoc reporting to operational managers to assist with the timely completion of incident data in compliance with Home Office deadlines. Be responsible for the payment and provision of incident reports and data to internal and external customers whilst adhering to information governance policies. Contribute to the testing and implementation of new systems/applications for the collection and reporting of data. About you: You will have: Have experience of using Microsoft 365, in particular Word, Excel, Teams, Outlook and SharePoint Be methodical in your approach and able to prioritise workloads Deliver to set deadlines yet respond to every changing priorities Have clear focus on delivering positive outcomes Possess well-developed verbal and written communication skills, including report-writing and presentation Show resilience and an ability to navigate through difficult situations Develop and maintain effective relationships with key stakeholders and colleagues About the team: The Digital Services team manage and support the Greater Manchester Combined Authoritys ICT services and architecture. We: Lead the Digital, Data and Technology function and strategy for GMCA Set and enforce standards for digital services including considerations of data security Help the business to choose the right solution and technology, keeping the context of partnership in mind Provide guidance and advice for consistent, coherent, high quality digital services Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbriad02fcfcb-6df4-40ee-95cf-3eb059ce3173
- £33,699. Hours: 36.25 hours per week (Monday Friday). Contract: 12 month fixed term contract. Location: Hybrid Remote\Office. Primary office location
- Greater Manchester Fire and Rescue Service Headquarters. 146 Bolton Road, Swinton, Manchester, M27 8US with occasional travel to GMCA Tootal Building, 56 Oxford St, Manchester M1 6EU. About the role: Greater Manchester Combined Authority are looking for a Digital Support Officer to work within the Digital Services team. Supporting the Digital Training and Support Team Leader the successful candidate will: Provide support to users of key operational ICT systems to ensure the accurate completion of data records. Provide monthly and adhoc reporting to operational managers to assist with the timely completion of incident data in compliance with Home Office deadlines. Be responsible for the payment and provision of incident reports and data to internal and external customers whilst adhering to information governance policies. Contribute to the testing and implementation of new systems/applications for the collection and reporting of data. About you: You will have: Have experience of using Microsoft 365, in particular Word, Excel, Teams, Outlook and SharePoint Be methodical in your approach and able to prioritise workloads Deliver to set deadlines yet respond to every changing priorities Have clear focus on delivering positive outcomes Possess well-developed verbal and written communication skills, including report-writing and presentation Show resilience and an ability to navigate through difficult situations Develop and maintain effective relationships with key stakeholders and colleagues About the team: The Digital Services team manage and support the Greater Manchester Combined Authoritys ICT services and architecture. We: Lead the Digital, Data and Technology function and strategy for GMCA Set and enforce standards for digital services including considerations of data security Help the business to choose the right solution and technology, keeping the context of partnership in mind Provide guidance and advice for consistent, coherent, high quality digital services Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbriad02fcfcb-6df4-40ee-95cf-3eb059ce3173
- Company
- Greater Manchester Combined Authority
- Location
- Swinton, Greater Manchester, UK
Hybrid / WFH Options - Posted
- Company
- Greater Manchester Combined Authority
- Location
- Swinton, Greater Manchester, UK
Hybrid / WFH Options - Posted