ICT Technician Apprentice
The main purpose of the role is to provide first-line technical support and guidance to staff and students across the Trust's schools, ensuring timely resolution of IT issues and contributing to the smooth operation of ICT systems.
Role
- Assisting with day-to-day maintenance, problem solving and fault resolution of all IT-related equipment and assist users with use of day-to-day software applications across a range of platforms
- Install and update software as needed and undertake basic network patching/cabling tasks
- Perform Active Directory user, group and policy management tasks when directed
- Maintain an up-to-date inventory of all ICT related equipment via the Trusts online asset management system
- Contribute towards individual projects as directed by the Director of IT Infrastructure and Trust IT Infrastructure Engineers
- Report breaches of the ICT acceptable use policy
- Update digital signage displays with content provided by school staff
- Keep a check on daily backup status and proactive monitoring alerting
Training
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Future prospects:
- Potential for further apprenticeship progression opportunities on completion of the programme
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Days and shifts to be confirmed
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 30th July 2025
- Start Date
- Wednesday, 6th August 2025
Desired Skills
- Communication skills
- IT skills
Qualifications
- 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
- Maths & English GCSE, grade 3+ (D or above) (Essential)
About the Employer
Greater Manchester Education Trust
Greater Manchester Education is a multi-academy trust that oversees several schools and colleges in the Greater Manchester area. Its mission is to provide high-quality education and support for all students, focusing on both academic achievement and personal development. The candidate will be working trust-wide, across the group of schools the trust operates across Greater Manchester/Stockport including: Whalley Range School and Sixth Form College, Levenshulme School, Parrs Wood High School and Sixth Form College and The East Manchester Academy.
- Company
- Greater Manchester Education Trust
- Location
- Wilbraham Road, Manchester, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £24,027 a year
- Posted
- Company
- Greater Manchester Education Trust
- Location
- Wilbraham Road, Manchester, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £24,027 a year
- Posted