Administration Assistant
Job summary
An exciting opportunity has arisen within the Achieve Teams, Addiction Services for an Administrator.
We are seeking an enthusiastic and experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality administration support in an efficient and timely manner.
The successful applicant will have excellent communication skills, IT competency in Word, Excel and Outlook and a broad range of administrative experience. You will be part of a team of administrators providingadmin cover to our service users, clinicians and other health professionals.
If you have a flexible approach and the ability to adapt to changing priorities, this will be an excellent opportunity to develop your skills.
Main duties of the job
The Team Administrator will be responsible for providing a comprehensive and confidential administrative support to Salford Achieve, The Orchard within the Addictions Service.
The post holder will provide an administrative function to the unit as outlined below:
To act as an initial point of contact dealing with telephone enquiries from external agencies, service users or their relatives and other members of staff in a professional and sensitive manner, communicating messages where necessary without delay to the appropriate individual.
To take responsibility for arranging appointments, recording essential information in a timely manner.
To input and maintain the Trust electronic record systems in an accurate and timely manner, adhering to Trust and network deadlines.
Take responsibility for ensuring PARIS records are kept up to date.
Ensure all service user information is available to clinical staff as required.
To be responsible for liaising with prison and probation services to ensure prescribing plans and other documents are uploaded for service user prescriptions when required.
Responsibility for inputting NDTMS data for the service.
To order goods as requested by the multi-disciplinary team in line with the Trust Standing Financial Instructions and to manage a small amount of petty cash.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person Specification
Education / Qualifications
- Typing/WP RSAII or equivalent or demonstrable experience
- ECDL NVQ2 Business Administration GCSE English grade A-C or equivalent
Experience
- Experience of working in an office environment
- Reception and administration experience. Experience of working within the NHS or related healthcare. Experience of dealing with members of the public.
Knowledge
- Knowledge of office procedures. Familiar with Microsoft Office
- Knowledge of Powerpoint, Excel, Outlook. Awareness of Recovery Model. Awareness of children/vulnerable adults guidelines.
Skills and Abilities
- Good verbal and written communication skills. Ability to work as member of a team. Ability to operate and maintain electronic systems and Excel trackers. Ability to develop effective interpersonal relationships with colleagues in the health care setting. Ability to communicate effectively and compassionately in a variety of settings. Able to deal with sensitive issues with tact and diplomacy. Able to present factual information and refer questions to others where appropriate.
Other Requirements
- Ability to demonstrate a positive attitude to service users, carers and other staff. Good time management. Commitment to service development. Commitment to effective team work. Flexible approach to working. Willingness to undertake training appropriate to the post. Demonstrate a commitment to respecting and displaying the Trust Values at all times.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Greater Manchester Mental Health NHS Foundation Trust
Address
The Orchard, Salford Achieve
2 Langley Road South
Salford
M6 6GU
United Kingdom
Employer's website
https://www.gmmh.nhs.uk/