Information Analyst
Job summary
We are looking to recruit an experienced Data/Information Analyst to join the Specialist Services Care Group Performance Team. The post requires a highly motivated individual with excellent organisation and communication skills, and the ability to plan their own work and that of their team. Attention to detail is a must, as is flexibility and knowledge of NHS priorities and reporting requirements.
Main duties of the job
Manage data integrity, collection, reporting and presentation of required statistics, to monitor performance of the services across the footprint.
View data objectively, with respect to reporting trends and themes, and to present and relay information in a usable and logical format to services and external partners.
Provide leadership in the implementation, use and maintenance of electronic systems, processes, and procedures, ensuring activity recording is factual and correct.
Produce data quality reports from the reports available to the service and share with relevant pathway leads.
Hold monthly workshops and performance meetings to go through data quality and recording issues with pathway leads.
Support the services with data flow and process mapping for any reporting requirements, keeping clear documentation to be shared with the teams for any changes/updates or new starters.
Support the Performance Lead with any additional duties as requested.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Observes, listens and communicates effectively, verbally, non-verbally with clients, relatives and colleagues Communicates effectively providing clear, succinct information to services within all communications using relevant technologies available.
Provide effective and supportive feedback to clinical and administrative workforce where reporting data quality issues escalating any concerns where necessary.
Develop, update, and maintain process maps and user guides for the service so that processes are easy to follow and accountability for specific actions are clear. Responsibility for the line management of the Information Quality Assistant to include recruitment, retention, supervision, support and appraisal. Responsible for the training, development and competencies ensuring personal development plans are updated on a regular basis in accordance with Trust Policy. Responsible for ensuring compliance with standards, practice guidelines and Trust Policies and Procedures creating a culture of constant betterment. To be responsible for monitoring non-attendance in line with the Trust Attendance Management policy including recording of sickness and holidays and the production of absence reports as required. To monitor mandatory training for team. To demonstrate the Trust Values in carrying out the role.Person Specification
Experience
- oA minimum of 2 years' experience in data manipulation, analysis and presentation of complex activity data
- oExperience of working within an NHS information or administration environment
- oAble to evidence managing a SQL/SQL Server database
Knowledge
- Knowledge of databases to support data extraction and detailed analysis
- Understanding the importance of high data quality, confidentiality and security
- Extensive working knowledge of Microsoft Excel and Access products
- Understanding of the current key targets for the NHS
- Understanding of national guidance for Young Peoples mental health treatment and the requirements for treatment providers
Skills and Abilities
- Able to communicate, both verbal and written information, to a range of staff including caseworkers, administrators and managers
- Able to develop processes and procedures to aid activity reporting and prevent reoccurrence of systemic errors
- Excellent analytical and numeric skills
- Works logically, with great attention to detail and will be tenacious in resolving problems
- Confidence to speak in public and deliver effective presentations and training to staff
- Able to work under pressure and meet deadlines, dealing with changing and sometimes conflicting priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Greater Manchester Mental Health NHS Foundation Trust
Address
Bolton and Wigan
Bolton
BL4 0JR
United Kingdom
Employer's website
https://www.gmmh.nhs.uk/