Information Quality Assistant
Job summary
An exciting new position has arisen within in the specialist services network.We are looking for a highly organised and motivated individual who has excellent attention to detail, is able to plan and prioritise workload and multitask to meet tight deadlines.
The role will support community child and adolescent mental health services (CAMHS) across the GMMH footprint in day-to-day delivery of high-quality data collection and processing of clinical information, making sure that information collected is relevant, timely, accurate, appropriate and complete in order to meet the national and local reporting requirements of the service.
You must have an expert knowledge of Excel to support the Business and Performance Team (BPT) and CAMHS service with the development of effective and efficient processes for recording clinical information.
Main duties of the job
The post holder will support the CAMHS services and the BPT with the development of effective and efficient processes for recording clinical information, this will include identifying any data quality issues, identifying ways to resolve these issues, creating and formatting reports, updating dashboards, developing presentations and training materials which will require expert knowledge of Microsoft packages.
You will assist with data entry of clinical information and key outcome measures for children and young people into the electronic patient record, ensuring this is accurate and timely.
You will support the monthly and quarterly submissions of performance metric's for the teams, ensuring that timescales and deadlines are adhered to.
You will work with services to support and train new system users and deliver workshops or one-to-ones when specific training needs are identified for the team, and provide administrative support to the BPT and CAMHS services as required.
Flexible working will be considered as will remote working arrangements. There will be a requirement for onsite working across bases.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see job description for main responsibilities.
The post holder will support the CAMHS services and the BPT with the development of effective and efficient processes for recording clinical information, this will include identifying any data quality issues, identifying ways to resolve these issues, creating and formatting reports, updating dashboards, developing presentations and training materials which will require expert knowledge of Microsoft packages.
You will assist with data entry of clinical information and key outcome measures for children and young people into the electronic patient record, ensuring this is accurate and timely.
You will support the monthly and quarterly submissions of performance metrics for the teams, ensuring that timescales and deadlines are adhered to.
You will work with services to support and train new system users and deliver workshops or one-to-ones when specific training needs are identified for the team, and provide administrative support to the BPT and CAMHS services as required.
Flexible working will be considered as will remote working arrangements. There will be a requirement for onsite working across bases.
Please see attached job description and person specification
Staff benefits
- Pay Enhancements
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person Specification
Experience
- Experience of working within an NHS information or administration environment
- Working to tight deadlines
- Significant use of Microsoft Office applications, especially Excel, Word and Outlook
- Use of excel to create summary tables and have knowledge of functions and how to use them to merge different data sets
- Systems administration, e.g. template creation and report extraction
Education / Qualifications
- Recognised competency-based qualification in administration or data processing (NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience
- ECDL or IT related qualification, or equivalent demonstrable experience.
- Training qualification
Knowledge
- Information Governance principles relating to confidentiality and data flows
- Understanding of the importance of the role of performance data within the NHS
- Contracting arrangements for NHS specialised services
Skills and Abilities
- Effective time management skills
- Ability to work effectively within a team, and support colleagues as required
- Ability to produce consistently accurate work
- Ability to escalate issues where appropriate, seeking advice and guidance as required
- Flexible attitude to meet the needs of the role
Other Requirements
- There is a requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role
- Onsite working at both the Bolton CAMHS and Wigan CAMHS bases
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Greater Manchester Mental Health NHS Foundation Trust
Address
Bolton and Wigan
155/157 Manchester Road, Wigan
Wigan
WN2 2JA
United Kingdom
Employer's website
https://www.gmmh.nhs.uk/