Senior Systems Officer
Job summary
We are looking to recruit to a vacancy within the team for a Senior Systems Officer.
This position is a specialist role within the IM&T Directorate, responsible for leading the operational management, development, and support of key clinical and business information systems across the Trust. The postholder acts as a systems expert on projects, oversees day-to-day system administration, and provides guidance, training, and support to system users
Main duties of the job
Core elements of the role include:
- Project leadership on system-related initiatives, including planning, documentation, stakeholder engagement, and risk management.
- System administration, ensuring configuration, data structures, templates, reports, and documentation are accurate, maintained, and continually improved.
- User support and training, providing frontline assistance, producing guidance, reviewing e-learning, and maintaining strong relationships with directorates.
- System development, including testing new releases, gathering user feedback, and supporting enhancements and benefits realisation.
- Operational governance, contributing to policies, quality standards, data accuracy, and compliance with Trust procedures.
- Communication and collaboration, representing the Systems Team in meetings, presenting complex information, and supporting organisational change.
Overall, the role blends technical expertise, project coordination, user engagement, and continuous improvement to ensure Trust systems are reliable, effective, and aligned with service needs.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements: 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person Specification
Education / Qualifications
- Educated to degree level or possess equivalent level of experience
- Recognised qualification in computer software use (eg ECDL) or equivalent level of experience
- Evidence of continuing professional development
- Prince 2 Practitioner
Experience
- Experience of working within the NHS
- Extensive experience of maintenance and administration of a electronic information systems
- Experience of Project Management
- Experience of interpreting requirements and converting these into an end product
- Experiencing or writing policies and procedures
- Experience of producing user guidance
- Experience of providing a support service
- Experience of managing staff
- Experience of supporting a clinical service
- Experience of working in a multi-disciplinary team
Knowledge
- An awareness and understanding of national IM&T requirements
- An understanding of NHS Data Standards and Definitions
- Awareness of Data Protection Act, Information Governance and Caldicott requirements for the role
- Awareness of issues faced in the wider NHS Informatics community
- Knowledge of mental health services
Skills and Abilities
- Computer literacy - proficiency in the use of MS Office desktop tools
- Excellent organisational skills and ability to work to deadlines
- Ability to use appropriate initiative, prioritise workload and manage competing demands
- Ability to problem solve and take appropriate actions
- Excellent oral, written communication and presentation skills
- Ability to produce clear, concise documents, information and reports for a wide range of stakeholders.
- Ability to communicate to a wide range of Stakeholders at all levels
- Ability to motivate, influence and negotiate with others
- Ability to disseminate complex information to others
- Ability to maintain high standards of integrity and confidentiality
Other Requirements
- Team player
- Ability to work flexibly
- Ability to work with minimum supervision and using own initiative
- Ability to work under conditions requiring a high degree of concentration
- Excellent customer service skills
- Excellent interpersonal skills
- Car Driver/Owner required (except where a supported driver arrangement can be provided under the Disability Discrimination Act)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Greater Manchester Mental Health NHS Foundation Trust
Address
Prestwich Site
Bury New Road
Prestwich
M25 3BL
Employer's website
https://www.gmmh.nhs.uk/