IT Support - ERP
IT support professional required by large scale multi-site business.This role will have responsibility for supporting the ERP system – Kerridge K8, the ideal candidate for this role will have experience supporting Kerridge K8 ERP system at 2nd – 3rd line level. IT Support – ERP role
- Triage and troubleshoot ERP – Kerridge K8 user queries
- Conduct bug fixes
- Continuous improvement of system processes
- Documentation
- Gathering user requirements
- Manage 3rd party relationships
- Involvement with migrations
- MS experience in SharePoint and Azure
- Strong functional knowledge of ERP systems, specifically Kerridge K8 or other ERP experience with a willingness to train and develop skills in Kerridge K8.
- Proven experience in application support (SQL Server etc)
- Proven experience in IT Support environment, supporting users
- Problem solving skills
- Analytical mindset
- Strong communication style