Ecommerce Engineer

Ecommerce Engineer

Location: Droitwich

Salary: £26,000 per annum

Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary.

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

We’re looking for a detail-driven and hands-on Ecommerce Engineer to play a key role in our fast-paced operation, responsible for testing, diagnosing, and preparing high-value IT devices for resale across online platforms such as eBay. Working in a high-volume, production-focused environment, you will ensure devices are fully functional, accurately described, and ready for market, where your speed, precision, and technical expertise will directly influence sales performance and revenue. You will collaborate closely with the Service Coordinator and wider ecommerce team to maintain high-quality product listings, optimise pricing strategies, and support customer communications, helping to deliver a seamless and efficient buying experience.

Key Responsibilities:

• Assisting the sortation team to identify high-spec laptops, desktops, and other IT equipment suitable for resale.
• Perform thorough testing of devices, including hardware diagnostics and OS installation.
• Document any faults or issues and flag devices that require further intervention.
• Ensure each device is fully operational and ready for sale.
• Accurately input device specifications into listing templates to maximise sale price.
• Work alongside the Service Coordinator to support pricing based on market research.
• Assist with customer queries via eBay or other ecommerce platforms where necessary.
• Maintain accurate records of devices processed, tested, and listed.
• Process high volumes of devices efficiently without compromising quality.
• Maintain workflow standards and contribute to continuous improvement of production processes.
• Meet daily and weekly throughput targets to support revenue goals.
• At time of high-volume sales assist in the dispatching of orders.

Competencies & Behaviours:

• Previous experience testing and refurbishing laptops, desktops, or other IT hardware is advantageous.
• Strong understanding of operating systems (Windows, basic Linux knowledge a plus).
• Attention to detail and accuracy when recording device specifications.
• Comfortable in a fast-paced, production-line environment with volume targets.
• Basic customer service skills for ecommerce communications.

• Experience with listing software such as SellerCloud or similar.

• Knowledge of online marketplaces, particularly eBay, Amazon, or ecommerce platforms.
• Understanding of IT resale market pricing and valuation.

• Organised, methodical, and able to follow standard operating procedures.
• Proactive and able to flag issues or discrepancies promptly.
• Team player with the ability to coordinate with listing and service teams.
• Commercially aware with focus on maximising device value.

Benefits:

• Staff discount online store
• Company events
• Refer a friend Scheme - £150+
• On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.