Digital Account Manager

Digital Account Manager

Location:  Farnham, Surrey

Salary:  £25,000 to £40,000 per year

We are seeking a highly motivated and experienced Digital Account Manager to join our clients team.

The ideal candidate will have a minimum of 3 years of relevant experience in digital marketing, account management, and client communication.

As a Digital Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their digital marketing campaigns are executed successfully and their business objectives are met.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, fostering strong relationships and understanding their business goals, challenges, and needs.
• Collaborate with clients to develop comprehensive digital marketing strategies tailored to their objectives, utilising a variety of online channels and platforms.
• Translate client requirements into actionable plans, coordinating with internal teams such as content creators, designers, and developers to execute campaigns effectively and within deadlines.
• Monitor and analyse campaign performance metrics, providing regular reports to clients with insights and recommendations for optimization.
• Proactively identify opportunities to enhance clients' digital presence and drive engagement, leveraging industry best practices and innovative ideas.
• Stay up-to-date with the latest trends and developments in digital marketing, ensuring clients benefit from the latest strategies and techniques.
• Handle clients' inquiries, concerns, and requests promptly and professionally, ensuring a high level of client satisfaction and retention.
• Assist in new business development efforts by participating in client presentations, pitches, and proposals.
• Collaborate with cross-functional teams to align on client needs and deliver integrated solutions that align with overall business objectives.

Qualifications:

• Minimum of 3 years of experience in digital marketing and account management.
• Strong understanding of various digital marketing channels, including but not limited to SEO, SEM, social media, email marketing, and content marketing.
• Proficiency in using digital marketing tools and platforms such as Google Analytics, Google Ads, Meta Ads Manager, etc.
• Excellent communication skills, both written and verbal, with the ability to present ideas and reports effectively to clients and internal teams.
• Exceptional organisational skills and attention to detail, capable of managing multiple clients and projects simultaneously.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven recommendations.
• Self-motivated and proactive attitude, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to adapt to changing client needs and market trends.

Prior experience in a digital agency is a must.

Education:

Bachelor's (preferred)

Experience:

Digital marketing: 2 years (required)

Marketing: 2 years (required)

We provide you with the following:

Ongoing training and professional development plans

Private Healthcare

Monthly massage

Quarterly teaming building events.

Great Vibrant office environment and a motivated team.

Chance to work with a diverse portfolio of clients and industries.

If you are a results-driven Digital Account Manager with a passion for client success and a proven track record in digital marketing, we encourage you to apply. Join our team and play a crucial role in shaping the digital strategies of our clients while contributing to our overall growth and success.

Benefits:

Company events

Company pension

Cycle to work scheme

Employee mentoring programme

Health & wellbeing programme

Private medical insurance

Work from home

Schedule:

Holidays

Monday to Friday

No weekends

Keywords:  Digital, Marketing, Account Manager, SEO, Google

Digital Account Manager