Customer Success Manager at AI AdTech Retail Media Platform

Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client facing team.

The Company

• $100m in funding by top VCs
• Clear market leader in the Retail/Commerce Media space
• Managing $8B annually in media spend in 190+ countries
• Impressive portfolio of well-known global clients

The Role

As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands.

• Build and optimize successful retail media marketing campaigns primarily across Amazon, but broader marketplace knowledge a big plus!
• Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients' KPIs
• Identify new marketing opportunities to optimize brand awareness and drive sales

Desired Skills & Requirements

• Proven Retail Media/Commerce expert, confident working with high-value global brands
• Expert in Amazon Ads, with additional marketplaces a bonus!
• Highly strategic, comfortable managing and developing relationships with senior stakeholders
• Data-driven with strong attention to detail

To apply for this role, please email a copy of your CV to Mhairi@gmrecruit.co.uk