Customer Support Executive at Operations Management SaaS

Kickstart your career by solving real customer challenges across SaaS software, integrations, data migrations, and troubleshooting. Excellent opportunity for a Polish language speaker to be trained in technical SaaS skills and launch a new career.

The Company

• A leading SaaS provider helping businesses streamline operations through innovative cloud-based software solutions
• Established technology business with a loyal customer base and strong industry reputation
• Collaborative, supportive environment with clear progression opportunities
• Hybrid working, strong benefits package, and ongoing training and development

The Role

• A customer-facing support role offering exposure beyond traditional helpdesk support
• Investigate software issues, support customers, and troubleshoot technical incidents
• Extensive training and hands-on experience with SQL queries, XML data, software integrations, and data migration
• Work closely with technical teams to solve complex problems and deliver an excellent customer experience

Desired Skills and Experience

• Fluent Polish
• Customer support, technical support or helpdesk experience
• Interest in learning new technical skills - SQL, XML, Software integration, Data migration, SaaS and CRM