Customer Support Executive at Operations Management SaaS

Job Description

Kickstart your career by solving real customer challenges across SaaS software, integrations, data migrations, and troubleshooting. Excellent opportunity for a Polish language speaker to be trained in technical SaaS skills and launch a new career.

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The Company

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• A leading SaaS provider helping businesses streamline operations through innovative cloud-based software solutions

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• Established technology business with a loyal customer base and strong industry reputation

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• Collaborative, supportive environment with clear progression opportunities

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• Hybrid working, strong benefits package, and ongoing training and development

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The Role

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• A customer-facing support role offering exposure beyond traditional helpdesk support

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• Investigate software issues, support customers, and troubleshoot technical incidents

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• Extensive training and hands-on experience with SQL queries, XML data, software integrations, and data migration

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• Work closely with technical teams to solve complex problems and deliver an excellent customer experience

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Desired Skills and Experience

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• Fluent Polish

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• Customer support, technical support or helpdesk experience

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• Interest in learning new technical skills - SQL, XML, Software integration, Data migration, SaaS and CRM

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