Customer Support Specialist at Operations Management SaaS

A fantastic opportunity for a dual-language-speaking candidate to kickstart their technical career and be taught the technical skills to solve real customer challenges across SaaS software, integrations, data migrations, and troubleshooting.

The Compan

• yA leading SaaS provider helping businesses streamline operations through innovative cloud-based software solution
• sEstablished technology business with a loyal customer base and strong industry reputatio
• nCollaborative, supportive environment with clear progression opportunitie
• sHybrid working, strong benefits package, and ongoing training and developmen

t
The Ro

• leA customer-facing support role offering exposure beyond traditional helpdesk suppo
• rtWork closely with technical teams to solve complex problems and deliver an excellent customer experien
• ceLearn new skills with hands-on experience in SQL, XML data, software integrations, and data migrati

on
Desired Skills and Experie

• nceTechnical support, helpdesk, or customer support experie
• ncePassion to learn technical skills in SQL and
• XMLLanguage skills are a must-have - Spanish, Italian, French, German or Pol