Pension Implementation Analyst

Primary purpose of the role: To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment.

Key responsibilities

• Lead client implementation projects

• Implement the products and services on our technology platforms

• Manage system configuration activities and quality

• Deliver tools to allow successful calculation automation and data migration

• Identify, troubleshoot and resolve client queries and issues

• Support Project Managers and Implementation Consultants through the efficient delivery of project tasks

• Deliver end user documents to support Operational Readiness and day to day administration

• Mentor and coach other Implementation Analysts

• Follow Evolve procedures and produce documents applicable for project and quality gates

Key tasks

• Meet with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s)

• Undertake scheme analysis and system configuration

• Support the production of requirement documentation

• Participate in client meetings and project status calls

• Liaise with clients, third parties and Company departments

• Undertake data analysis and testing tasks

• Support the technical development of our technology platforms through participation in new and enhanced developments

• Provide support where necessary to the line manager in the effective management of staff

• Facilitate internal and external system training when required