Business Analyst - 9m FTC

OVERVIEW

What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records (GWR) back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo, and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media,, and live events.

Also the bird was the Golden Plover. In case you were wondering…

Guinness World Records are looking for a Business Analyst to work with its agile development team to enhance and test their internal bespoke platforms.

This is a fixed-term maternity cover .

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop effective working relationship with internal customers to understand new system features
• Translate those requirements into user stories for sprints
• Act as the customer representative within the development team
• Oversee testing on behalf of the customer working with the junior tester
• Provide regular progress updates to the customer
• Provide helpdesk support as and when required

This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers.

KNOWLEDGE AND EXPERIENCE

Essential

• Excellent communication skills
• Experience with automated testing tools
• Working in an Agile development team
• Writing user stories
• Experience of a variety of different industries and business processes
• Experience dealing with public facing websites
• Able to suggest creative solutions

Desirable

• Experience working with teams in multiple time zones

KEY RELATIONSHIPS:

· Director of Digital Technology and IT

· IT Department

· All members of staff across the globe

Our commitment

Guinness World Records is an equal opportunity employer. We strive to be a diverse workforce that is representative of our audiences, and where everyone can thrive and belong. We are committed to including people with a variety of voices, identities, backgrounds, experiences, abilities and perspectives. We are determined to ensure that no applicant, freelancer or employee receives less favorable treatment on the grounds of race, disability age, religion, sexual orientation, veteran status or marital status, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We live by our values

Integrity of our records, assessing claims with objectivity and enthusiasm and free from prejudice or bias. This integrity extends to our people, the way we act, the way we do business and the way we make decisions

Respect for our record holders and challengers, our brand, our people, our business partners and our owner.

Inclusiveness is central to achieving our Vision. We believe in offering record-breaking for everyone, everywhere.

Passion in our enthusiasm about records and record holders, our brand and purpose, our people, and how we demonstrate that in our work and to our customers.

Fun is part of everything we do. It is one of the reasons we are here and will always be at the heart of how we behave.