Data Manager

Job description

Job responsibilities

Professional Responsibilities

• Proactively manage information requests from Trust staff including first point of contact for support and advice on manual and ad-hoc information collection issues.
• Analyse and diagnose user requests which will include situations and information, which are wide ranging and require judgement and expertise to decide on the best course of action. Escalate where appropriate.
• Act as the first point of contact for resolving all queries; this includes telephone and written enquiries regarding data
• Advise on the interpretation of data and of reports, providing explanation and clarification as required.
• Responsible for planning and organising work load to meet operational requirements
• Provide correspondence, letters, emails and other documents from written copy, follow verbal instructions and generate own correspondence as required
• To provide advice and regular training on data management to a range of staff groups.

Information management and data quality

• Responsible for modifying and validating the databases and to support any development work. Maintain databases and ensure their security and compliance with the data protection act.
• Accurately and efficiently enter data on to current databases. This will require a high level of attention to detail and accuracy.
• Create and manipulate reports from the current databases to provide information as required, this will include regular reports and ad hoc report.
• Undertake analysis of data to support the delivery of the service
• Ensure appropriate confidentiality of records and information (verbal, written and computerised).
• Maintain the flow of information to all user groups providing both user feedback and information
• Provide advice to the department staff on the preferred way in which data collection should be undertaken in accordance with policies
• To constantly review, streamline and update processes for recording data, in order to improve data quality within the service. To take part in decision making and influence departmental changes, and contribute to and participate in review of systems, policies and procedures
• Assist in planning in advance with the team to provide databases that will meet the needs of the service/project.

Other

• Liaise with staff locally and nationally to create appropriate data collection methods and provide reports.
• Identify and recommend changes to procedures within the service which will improve the quality of service to patients
• Assist with Departmental duties as directed by line manager
• To support audit and survey work on behalf of the department.
• Work under own initiative seeking advice when necessary and identify areas for improvements
• Carry out other departmental duties commensurate with role.

Financial Management

• To support the administration of shared departmental resources

Education & Professional Development

• To support the induction of new staff within the department

Person Specification

Experience

• Experience of Epic software and computer systems.
• Ability to communicate effectively with a wide range of health professionals and as part of a team
• Entering data into databases and a good appreciation of data base related processes

• Previous experience at working in an academic or clinical setting.
• Development of procedures and preparation of SOPs

Qualifications

• Degree or equivalent qualification and/or extensive relevant experience in data management.

Skills/ Knowledge/ Ability

• Excellent numerical and analytical skills
• Meticulous and accurate, with great attention to detail
• Good written and oral communication skills in English
• Accurate data entry skills.
• The ability to work independently, without direct supervision.

• Knowledge of medical terminology
• Skills in report writing, presentations and ability to produce documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Guy's Hospital

London

SE1 9RT

https://www.guysandstthomas.nhs.uk/careers/careers.aspx