Head of Business Intelligence
Job summary
The Integrated & Specialist Medicine (ISM) Clinical Group is seeking an innovative, collaborative and highly skilled Head of Business Intelligence to lead our analytics capability and drive data-enabled improvement across eight diverse directorates.
We are looking for a compassionate, motivated and forward-thinking leader who can bring strategic insight, technical credibility and positive energy to this pivotal role. You will lead our established Engine Room analytics function and play a central role in shaping how the Clinical Group uses data to drive clinical excellence, operational performance and improvement. This is an exciting moment to join ISM, with expanding digital capabilities, increasing demand for actionable analytics and a growing portfolio of transformation priorities. The successful candidate will have significant opportunities to influence decision-making, develop new analytical approaches and build a high-performing analytics culture. If you are a leader who thrives on impact, innovation and improving patient outcomes, we would be delighted to hear from you.
Main duties of the job
The Head of Business Intelligence is accountable to the Director of Operations & Partnershipsand works closely with the Clinical Group CEO, Executive Team and senior clinical leads. Your responsibilities include:
- Providing strategic and operational leadership for all analytics and reporting activity across ISM.
- Leading and developing the Business Intelligence and Engine Room Clinical Analytics teams.
- Overseeing statutory national submissions and ensuring the accuracy, completeness and timeliness of ISM data.
- Translating complex data into meaningful insight to support service improvement, business planning and clinical governance.
- Advising senior leaders on analytical methodologies, performance trends and the impact of change.
- Driving forward innovation in predictive analytics, dashboarding and data quality.
- Representing the Clinical Group in trust-wide digital programmes, including EHR development and data governance.
The ideal candidate will bring strong analytical leadership, confident communication skills and the ability to work effectively within a complex, multi-professional environment.
About us
The ISM Clinical Group is one of four Clinical Groups at Guy's and St Thomas' and includes services such as Acute & General Medicine, Specialist Ambulatory & Medical Specialties, Clinical Imaging & Medical Physics, Pharmacy, Dental and Integrated & Local Services. You will work closely with a supportive Executive Team comprising the CEO, Medical Director, Director of Nursing, People Director, Head of Finance and Directors of Operations & Partnership.
Our values guide everything we do:
Caring, Inclusive and Ambitious. We encourage applicants from all backgrounds and are committed to equality, diversity and inclusion across our workforce.
Job description
Job responsibilities
Please refer to the full job description for complete details. In summary, the role includes:
- Leading the strategic direction for analytics across the Clinical Group.
- Developing robust systems for data access, quality assurance and analytical tool development.
- Supporting clinical, operational and digital transformation through highquality insight.
- Providing expert advice on national datasets, coding, classification systems and information governance.
- Managing team performance, workforce planning, training and development.
- Overseeing analytical input into research, audits, business cases and service redesign.
Person specification
Education and Qualifications
Essential:
- Masters degree or equivalent seniorlevel experience.
- Evidence of continuous professional development.
Desirable:
- Professional membership (e.g., IHRIM, APHA).
- Experience in a large, complex NHS organisation.
Previous Experience
Essential:
- Extensive leadership experience in large, complex organisations.
- Proven success delivering analyticsenabled service improvement or transformation.
- Experience managing multidisciplinary teams and significant budgets.
- Demonstrable understanding of NHS strategy, policy, performance and digital systems.
Desirable:
- Experience upskilling teams in analytics or improvement methodologies.
- Expertise in digital transformation, agile approaches or usercentred design.
Skills / Knowledge / Ability
Essential:
- Highly developed analytical and judgement skills.
- Knowledge of business intelligence, predictive analytics, data governance and NHS data systems.
- Excellent communication skills, with the ability to explain complex information clearly.
- Strong stakeholder engagement and influencing ability at senior levels.
- Ability to work flexibly, manage competing priorities and lead teams through change.
- Advanced ability in dashboarding, SQL or analytical modelling and data visualisation.
- Commitment to partnership working, inclusion and service improvement.
Flexible working
We support a healthy worklife balance and welcome discussions on flexible working arrangements. Requests will be considered in line with individual circumstances and service needs. We encourage prospective applicants to discuss any specific requirements with the recruiting manager as part of the recruitment process.
Person Specification
Skills & Ability
- Uses advanced analytical and judgement skills including understanding and application
- Uses advanced analytical and judgement skills including understanding and application of the complex statistical and numerical data.
- Applies excellent communication skills, both written and verbal, including advanced formal presentation skills, to audiences that may be highly specialist professionals, or may be hostile.
- Has extensive experience and capability in relation to influencing and negotiating at senior levels, in an environment that may be contentious, political or ambiguous with multiple vested interests.
- Gathers and incorporates the views of service users and carers into service change, including in circumstances where such change is likely to be unpopular or challenged by senior scrutiny or regulatory bodies.
Knowledge/Qualifications
- Education to Masters degree or equivalent level of knowledge and experience.
- Significant experience at a senior level and demonstrable CPD
Experience
- Comprehensive transformation programme management experience in large complex organisations, which preferably should be in a health care or health service environment.
- Successful complex change management experience, with a proven track record and demonstrated ability of working collaboratively with a variety of organisational levels to deliver programme goals.
- Experience of senior staff performance management, including motivating, developing, and coaching to meet appropriate deadlines.
- Substantial evidence of the ability to involve teams in analysis of situation and solution development; persuade teams to take on new ways of working and to constructively challenge the status quo.
- Knowledge of the current and future digital approaches that the trust will need to harness and of the digital health marketplace of potential partners that the trust will need to work with
Personal Behaviours
- Confidence, resilience, energy and proactivity to maintain the pace of change required to achieve the desired outcomes, holding others to account for delivery (both internally and externally)
- Able to work with flexibility and adaptability, often within situations of ambiguity or emergent certainty.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Guy's and St Thomas' NHS Foundation Trust
Address
Becket House
1 Lambeth Palace Road
London
SE1 7EU
Employer's website
https://www.guysandstthomas.nhs.uk/careers/careers.aspx