Principal Trainer
Job summary
These fixed-term positions are available until 28/05/27. Existing employees of KCH and GSTT including RBH may be considered for secondment, subject to line manager approval.
We are seeking enthusiastic, engaging and highly motivated Trainers to join our Epic Training Team.
As a Principal Trainer, you will support the successful adoption of Epic and other digital systems by delivering high-quality training that enables staff to use them confidently and effectively. You will work closely with clinical, operational and digital teams to improve patient care and operational efficiency.
These roles sit within our Inpatients, Outpatients, and Admin & Clerical application areas, with the opportunity to support additional Epic applications and digital projects as required.
Epic Principal Trainer certification is an advantage but not mandatory. We welcome applicants with substantial experience delivering training in clinical or IT settings, including learning design, classroom and virtual delivery, workshop facilitation, and supporting learners with varying digital confidence. Candidates without Epic certification will be supported to achieve it in post. All candidates must have passed the Epic Sphinx test prior to interview.
As part of our transparent interview process, shortlisted candidates will receive the main interview questions at least three days in advance, with follow-up questions asked during the interview. A presentation will also be required.
Main duties of the job
The Principal Trainer will lead the analysis, design, delivery, implementation and continuous improvement of high-quality training that supports the successful adoption of Epic and other digital systems across the Trust. Key responsibilities include developing training curricula and learning materials, delivering classroom, virtual and blended learning, assessing user competence, and providing expert advice to staff and stakeholders.
Working closely with clinical, operational and digital teams, the post holder will ensure training reflects system developments, organisational priorities and evolving service needs. The role also contributes to training strategy, quality assurance, workflow design, system testing, change management, go-live support, optimisation activities and the successful delivery of large-scale digital transformation programmes.
The post holder will provide leadership and support to trainers, maintain training standards and learning records, oversee training environments, use data and feedback to drive continuous improvement, and act as a senior subject matter expert promoting best practice in digital adoption and system use.
For a full list of duties and responsibilities, please refer to the Job Description.
About us
Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in south east London.
Together the Trusts have an annual turnover of nearly £3bn and employ around 30,000 staff, with main GSTT sites at St Thomas' Hospital and Guy's Hospital, and main KCH sites at King's College Hospital, Denmark Hill, the Princess Royal University Hospital, Bromley and Orpington Hospital. The Trusts are key partners within King's Health Partners AHSC (KHP), and Guy's and St Thomas' merged with the Royal Brompton and Harefield NHS FT (RBH) in the Spring of 2021.
The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services.
Job description
Job responsibilities
- Lead the design, delivery and continuous improvement of high-quality training programmes for the Trust's Electronic Health Record (EHR) and other digital systems.
- Deliver engaging training sessions, workshops and one-to-one support to a wide range of staff, adapting approaches to meet diverse learning needs.
- Develop and maintain user-focused training materials, ensuring they remain accurate, up to date and aligned with system and service changes.
- Provide expert advice and support to users, promoting safe, effective and consistent use of digital systems.
- Lead on learner assessment, training evaluation and quality assurance, using feedback and performance data to drive continuous improvement.
- Coordinate training delivery across multiple sites, supporting implementation, optimisation and go-live activities.
- Manage and support training staff, promoting high standards, consistency and professional development.
- Work collaboratively with clinical, operational and technical teams to ensure training supports programme objectives and organisational priorities.
- Contribute to system design, testing and training environment management to ensure alignment with live systems.
- Support governance, compliance and reporting requirements, maintaining accurate training records and ensuring audit readiness.
- Lead and contribute to change management, service improvement and digital transformation initiatives across the organisation.
- Participate in extended service and go-live support when required, ensuring successful adoption of new digital solutions.
For a full list, please refer to the Job Description.
Person Specification
Qualifications
- Degree in a subject which incorporates skills relevant to the post or professional experience, skills and training
- Epic Certificate in at least one Application
- In depth specialist knowledge of current Trust workflow and processes underpinned by experience in Trust systems such as EPR, PIMS, Clinical systems in use and relevant to the role.
- Teaching Certificate, or experience in delivering training to adults learners within a hospital
Experience
- Experience as Principal/Senior Trainer (preferably NHS) - can provide specialist knowledge to other specialists/trainers.
- Theories and techniques in effective adult learning
- Delivery of training one to one and/or to large groups
- Working with staff from multidisciplinary staff groups
- Experience of delivering training to colleagues or new starters within DTI, clinical or administrative department
Knowledge and Skills
- Excellent presentation, planning, interpersonal and communication skills (verbal and written)
- Expert User of Microsoft Office packages. Proficiency in standard computer packages such as Microsoft Word, Powerpoint and Excel
- Strong interpersonal skills, effective communication and the ability to lead teams and resolve conflict
- Theories and techniques of effective adult learning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Guy's and St Thomas' NHS Foundation Trust
Address
Education Centre
75-79 York Road
London
SE1 7NJ
United Kingdom
Employer's website
https://www.guysandstthomas.nhs.uk/careers/careers.aspx