eCommerce Lead

eCommerce Lead – Sales & Marketing Team

Location: Head Office, St Ives, Cornwall. 
Salary: Competitive. 
Contract: Full time, permanent.

Tempest Photography is the UK’s leading photography company within the education sector. With decades of experience and a trusted reputation, we deliver high-quality photography services to schools and academic institutions across the country.

As part of our continued growth and digital transformation, we are creating a brand new role for a driven and commercially focused eCommerce Lead to join our Sales and Marketing team.

About the role: 

This role will take ownership of our eCommerce strategy and execution, with a focus on optimising our online platforms to drive sales, improve user experience, and increase customer engagement. You will work collaboratively with our in-house software development, UX, and marketing teams to continually enhance the performance and commercial impact of our digital channels.

Key Responsibilities

•  Lead initiatives to grow online sales and revenue across our websites
•  Analyse website performance and conversion data to identify trends and opportunities
•  Collaborate with the UX team to improve customer journeys and site usability
•  Optimise product listings, navigation, and merchandising strategies
•  Implement A/B testing to maximise conversion rates
•  Increase customer engagement through data-driven content and feature enhancements
•  Develop and implement strategies to recover abandoned baskets
•  Identify and define new digital features that enhance user interaction and encourage repeat purchases

What we need from you: 

Essential Skills & Experience

•  Strong analytical skills with the ability to interpret data and translate insights into actionable plans
•  Commercial awareness and a results-driven approach
•  Understanding of UX principles and digital marketing best practices
•  Confident communicator with the ability to collaborate across functions

Desirable Skills & Experience

•  Previous experience in a similar eCommerce or digital optimisation role
•  Familiarity with the UK education sector and its customer base
•  Experience working in a cross-functional environment with technical and creative teams

What We Offer

•  Competitive salary based on experience
•  26 days holiday
•  A collaborative team environment focused on innovation and quality
•  The opportunity to make a measurable impact within a trusted national brand