Office Manager

HAIL Partners is supporting a boutique venture capital firm in central London, who are looking for an Office Manager to join their close-knit, high-performing team. It's a warm, non-hierarchical culture where you'll be given real ownership. The team get on very well and with it being a smaller office, you feel very close to the action.

About the Role

This is a hands on Office Manager role with a clear scope, covering everything needed to keep a lovely, well run office ticking day to day. You'd own the office and facilities function end to end, be the go-to person for IT (outsourced), and take pride in being a culture carrier for the team. There's also a meaningful HR admin element, working closely with the Head of Finance.

Day to day includes:

• Full day-to-day running of the office, including building management and the relationship with the landlord
• Managing all office contracts and vendors
• Owning IT infrastructure liaison, flagging and resolving issues proactively with the outsourced provider
• Managing the meeting room booking system and standard AV set-up
• Onboarding and offboarding, both for new starters and around the office itself
• Running the HRIS system - holiday tracking, onboarding/offboarding admin, performance review cycle support, and benefits administration (full training provided)
• Basic HR admin, including standard employment contracts
• Reviewing and improving office processes and systems, with a genuine appetite for exploring where AI and automation could help
• Organising quarterly team socials and helping shape a great day-to-day working environment

About You

• At least 2-3 years' experience in a similar Office Manager role, ideally within financial or professional services
• Someone who wants to be genuinely part of the team, not just there to do a job
• Comfortable in a start-up-style environment where you'll have real autonomy and be trusted to get on with things
• Warm, proactive and detail-oriented, with a natural instinct for making an office a great place to work

Details

• 1 day WFH
• 9am–5.30pm, with lunch paid when in the office
• A genuinely caring, sociable culture - think bike rides, run clubs and quarterly socials
• The opportunity to join a small VC firm at an exciting stage of growth, with a potential office move on the horizon
• Private medical
• Wellbeing allowance
• Plus more