Client Partner

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 220,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Job description

In this role you will be responsible for all client interfaces within the assigned account scope. You will work together with senior management to build an account plan and hold responsibility for client management based on the account plan. Requires good understanding of market and competition to develop appropriate sales strategies and apply sales and solution expertise, in conjunction with project teams.

It is client relationship management and business development: manage client relationships, build a portfolio up to $30-40M or Plus, own the opportunity management cycle: Prospect-Evaluate-Propose-Close.

Extension, Expansion, Engagement & Adoption:

• Responsible for developing proposals and working with relevant internal and external stakeholders in helping develop final of scope of work from both standardized and customized offerings approach from Sales, delivery and practice.
• Oversee complete life cycle of account management post closure of statement of work and provide visibility to management on booking, billing and funnel growth and responsible for overseeing all client lifecycle activities in partnership with Alliances team Solution/Practice Experts, Delivery/Engineering and Offering Teams.
• Develop a deep client relationship by establishing yourself as a trusted advisor to across all levels of client contacts including the key C-level executive stakeholders.
• Facilitate exceptional levels of governance and engagement at all levels with key stakeholders and regular onsite Executive Business Review meetings

Required Qualifications:

• 20+ years of experience, with strong sales/relationship management/account management experience.
• Able to identify opportunities of growth in the account and prepare account strategy and planning. Should regularly monitor trends, market dynamics and incorporate them into existing account strategy and plan.
• Identifying and grooming team members and build teams into future leaders.
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience.
• Bachelor's Degree in a technical or business field with MBA or Master's in the technical area being highly desirable or foreign equivalent required from an accredited institution.

Preferred Qualifications:

• 9+ years of account management/selling experience current experience.
• 6+ years of previous IT Services experience including project management, delivery and account management.
• Proven experience with sales or consulting to any of these Line of Business : Retail / CPG / TELCO / Media /Entertainment (gaming) / Hi-tech/Online /TELCO-OEM
• History of achieving/overachieving sales targets.
• Experience in software services contract negotiations.
• Experience with competitor mapping and SWOT analysis.
• Ability to define specific to ground-breaking solutions within abstract environments
• Well networked within the IT services industry.
• Ability to identify upcoming RFPs / deals by networking with key client partners

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.