IoT Integration Technical Program Manager

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.

Core Responsibilities

• Enterprise-Scale Program Orchestration: Own end-to-end delivery of programs spanning 50+ technology team members across multiple time zones, with accountability for $100M+ annual budgets and complex dependency management across upstream/downstream integration points
• Technical Architecture Governance: Partner with Enterprise Architecture teams to ensure technical solutions maintain consistency, scalability, and compliance across heterogeneous system environments while balancing innovation with operational stability
• Multi-System Integration Oversight: Lead programs integrating complex, multi-layered systems including legacy platforms, cloud-native architectures, and emerging technologies—with demonstrated ability to translate technical constraints into executable roadmaps
• Cross-Functional Strategic Alignment: Facilitate alignment between Product Management, Engineering, Data & Analytics, and Business stakeholders on quarterly/annual roadmaps; challenge assumptions and provide big-picture strategic thinking to drive innovation initiatives

Specialized Technical Program Domains

• Enterprise Automation & RPA Programs: Manage complex Robotic Process Automation implementations integrating with core business systems; define automation opportunity assessment frameworks; coordinate with business process redesign teams and RPA vendors to ensure adoption, quality, and measurable ROI
• IoT & Embedded Systems Integration: Oversee programs involving IoT device deployment, embedded systems firmware coordination, hardware-software synchronization, and edge-cloud data pipeline architecture; manage cross-functional teams including hardware engineers, firmware developers, and data engineers
• Data Analytics & AI/ML Initiative Leadership: Lead programs delivering data platform capabilities, generative AI integrations, and advanced analytics solutions; coordinate between data engineering, ML operations, and business intelligence teams; drive adoption of Lean Analytics methodologies
• Natural Language Processing (NLP) Implementation: Manage technical programs deploying NLP-driven solutions for customer intelligence, content processing, or automation use cases; coordinate linguistics, ML engineering, and product teams; drive quality gates and performance benchmarking

Advanced Release & Dependency Management

• Program Increment (PI) Planning at Scale: Design and facilitate PI planning ceremonies for SAFe-based organizations supporting multiple Agile Release Trains (ARTs); ensure dependencies are surfaced, managed, and resolved; build realistic capacity plans accounting for technical debt and spike work
• Release Coordination & Commit Management: Oversee end-to-end release schedules from development through production deployment; manage commit signoffs across teams; coordinate security, performance, and compliance approvals; implement release quality gates with zero-defect mentality
• Geographic & Vendor Coordination: Manage onshore/offshore team coordination across APAC, EMEA, and Americas time zones; serve as single point of contact (POC) with third-party vendors and system integrators; establish governance for vendor deliverables and SLA enforcement
• Complex Dependency Resolution: Identify cross-program dependencies; develop mitigation strategies for high-risk dependency chains; escalate blockers that span multiple teams; drive technical working sessions to unblock complex integration challenges

Organizational Transformation & Agile Adoption

• SAFe Transformation Leadership: Champion Agile and Lean practices adoption at scale; drive PI planning, ART synchronization, and program-level continuous improvement; serve as change agent for cultural transformation required for Agile maturity
• Process Innovation & Metrics-Driven Improvement: Define and track program-level KPIs (velocity, quality, deployment frequency, lead time); establish feedback loops from teams and stakeholders; conduct program retrospectives and implement systemic improvements
• Risk, Financial, & Operational Excellence: Manage program risks with proactive mitigation planning; oversee financial controls and budget forecasting for multi-year initiatives; drive operational efficiency through process redesign and tooling optimization
• Capability Building & Team Mentorship: Mentor technical leads and project managers; foster inter-team collaboration and knowledge sharing; build communities of practice around key technical domains

Required Qualifications

Experience & Track Record

• 12+ years of hands-on technical program management and delivery experience with demonstrated progression through individual contributor, team lead, and enterprise program management roles
• 6+ years managing large-scale, complex enterprise programs in regulated industries (Financial Services, FinTech, Banking preferred); comfortable navigating compliance, risk, and audit requirements
• 5+ years directly managing programs involving system integration, platform modernization, or digital transformation spanning legacy and cloud-native environments
• Proven success delivering and managing enterprise automation initiatives (RPA, workflow automation, business process management systems)
• Deep expertise in Agile at scale (SAFe) with demonstrated capability to design PI planning, manage multiple ARTs, and drive Agile transformation
• Track record managing geographically distributed teams (50+ members across multiple regions) with strong execution on remote/hybrid team dynamics and asynchronous collaboration
• Experience owning program budgets of $50M+ with accountability for cost control, resource allocation, and financial forecasting

Technical Depth & Specialized Skills

• Systems Integration & Architecture Knowledge: Demonstrated understanding of enterprise application integration (EAI), API-first architectures, cloud platform infrastructure (AWS/Azure/GCP), database management, and system scalability patterns
• IoT & Embedded Systems Familiarity: Working knowledge of IoT architectures, embedded systems development cycles, hardware-software synchronization, firmware deployment, and edge computing patterns (even if not hands-on development experience)
• Automation Technology Stack: Hands-on or deep consulting experience with RPA tools (Blue Prism, UiPath, Automation Anywhere), workflow orchestration engines, and intelligent automation platforms; understanding of automation opportunity assessment and implementation phasing
• Data & Analytics Program Leadership: Experience managing data platform initiatives, analytics infrastructure rollouts, or business intelligence programs; familiarity with data modeling, ETL orchestration, and data governance
• Emerging Technologies Exposure: Demonstrated learning agility with emerging technologies including Generative AI integration, Machine Learning Operations (MLOps), and cloud-native architectures; ability to assess adoption feasibility and pilot strategic initiatives
• Development Tooling & CI/CD Mastery: Fluent in modern DevOps practices (CI/CD pipelines, Infrastructure as Code, containerization); hands-on experience with development collaboration tools (JIRA, Confluence, Git/GitHub, Rally); ability to mentor teams on engineering excellence

Domain Knowledge

• Financial Services / Banking: Experience with fintech platforms, payment systems, credit/collections operations, or banking infrastructure modernization strongly preferred
• Regulatory & Compliance Environments: Proven ability to navigate complex regulatory requirements (SOX, PCI-DSS, GDPR, etc.) and integrate compliance considerations into program planning and delivery

Certifications & Credentials

• Certified SAFe 4 Program Consultant (SPC) or SAFe 6 Program Consultant (required)
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) (required)
• Six Sigma Green Belt or equivalent process improvement certification (preferred)
• Project Management Professional (PMP) or similar credential (preferred)
• GCP, AWS, or Azure cloud certification (preferred)