SailPoint Support & Implementation Engineer

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Job Title: SailPoint Support & Implementation Engineer

Location: London, Uk (Hybrid mode at client location)

Role Summary:

Experienced SailPoint Support & Implementation professional responsible for implementing, configuring, and supporting SailPoint IdentityIQ/Identity Security solutions. Ensure effective identity governance, access management, provisioning, and compliance across enterprise environments.

Key Responsibilities:

• Implement and configure SailPoint IdentityIQ/IdentityNow solutions.
• Manage user provisioning, de-provisioning, and access certifications.
• Develop and maintain application integrations and connectors.
• Troubleshoot production issues and provide L2/L3 support.
• Monitor identity governance processes and system performance.
• Collaborate with business and technical teams to gather requirements.
• Support audits, compliance, and access review activities.
• Prepare technical documentation and knowledge articles.

Required Skills:

• Hands-on experience with SailPoint IdentityIQ and/or IdentityNow.
• Knowledge of Identity & Access Management (IAM) concepts.
• Experience with provisioning workflows, role management, and access certifications.
• Understanding of Java, BeanShell, SQL, XML, REST/SOAP APIs.
• Experience integrating Active Directory, LDAP, and enterprise applications.
• Strong troubleshooting and analytical skills.

Preferred:

• Knowledge of cloud IAM solutions and cybersecurity best practices.
• Experience in production support and implementation projects.
• SailPoint certification is an added advantage.

Benefits

• A supportive, diverse, and global team with a brilliant culture.
• Competitive compensation and benefits that includes vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
• Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
• Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
• To know more about us visit – www.hcltech.com
• For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice.