Senior Business Analyst

Exp:10+ yrs

Location: London

Role : CJM - Senior Business Analyst

Role responsibilities:

Understand:

• Independently understands the end-to-end journey

• Integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey

• Works with limited supervision and lead on Customer Journey and process maps (e.g Visi o)

Optimise:

• Continually evaluates the effectiveness of the journey from a customer and business perspective • Displays a continuous improvement mindset to their journey

Orchestration:

• Coordinate cross functional alignment on journeys

• Understand cross-functional context and build alignment as needed

Must have skills

• Senior Business Analyst who has worked in commercial banking area and specially in Lending space - example Term Lending and Overdraft Lab, under Lending and Working Capital
• Good communication and excellent stakeholder management skills
• Good experience in JIRA, confluence and working experience on MS-office suite of apps like excel, ppts.