Core Skills Trainer - Digital Skills

Job summary

We are seeking an enthusiastic and skilledCore Skills Trainer Digital Skillsto join our Non-Clinical Training team.

This is an exciting opportunity to play a key role in designing and delivering high-quality non-clinical learning and development programmes across HCRG Care Group, our partners, and customers.

In this role, you will focus on empowering colleagues across the organisation to build both confidence and competence in using digital tools and technologies.

Working closely with teams in clinical, administrative, and support services, you will help ensure staff can navigate and maximise essential systems effectivelydriving digital inclusion and enhancing service delivery.

This is a highly interactive, people-focused position that blends training delivery, coaching, and user engagement. You will be instrumental in fostering a culture of digital empowerment, supporting our journey toward more efficient, technology-enabled ways of working.

Base: Regional Office, hybrid working with regular national and regional travel as required.

Application Process

There will be a first stage virtual interview conducted via an AI platform called Willo.

Applicants progressing to the second stage will be invited to meet via Microsoft Teams and facilitate a microlearning session.

Next, select candidates will be invited to meet in person in the weeks beginning 15thand 22ndSeptember 2025 in either London, Coventry or Runcorn

Main duties of the job

• Deliver engaging in-person and online training on digital tools, including Microsoft 365, EPR systems (e.g., Tableau, SystmOne), e-rostering, and digital communication platforms.
• Build digital skills and confidence across all staff groups, ensuring inclusivity and accessibility.
• Design and produce learner-friendly training resources such as guides, videos, and infographics.
• Support the creation, delivery, and evaluation of non-clinical learning programmes aligned with best practice and adult learning principles.
• Conduct training needs analyses and contribute to the scheduling and coordination of learning interventions.
• Maintain up-to-date knowledge of trends, tools, and best practices in digital skills and workforce development.
• Foster and support a network of internal Digital Champions to promote peer-led learning.
• Contribute to KPI achievement, reporting, quality assurance, and continuous improvement initiatives.
• Participate in relevant projects and identify opportunities for service and process enhancements.
• Commit to ongoing personal and professional development.

Please see the attached job description for a full list of job responsibilities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2