Library & Digital Technician Administrator Apprentice

Main duties: 

• Update and promote the Learning Centre and Learning Zone pages on the college app. Assist students in the use of the App.  
• Provide an excellent customer experience for all learners and staff within the learning spaces.  
• Support student access to a range of print and electronic learning resources and technology within the learning spaces.  
• Provide first line support for student in the use of digital tools and online learning platforms including Microsoft Office to ensure effective research, study and completion and submission of assignments.  
• Liaise with IT services to ensure that technical problems are dealt with efficiently to minimise disruption to users.  
• Assist in the supervision of Learning spaces.  
• Assist with the running of the student Book Club including the choice of suitable reading material and participation in promotional events.  
• Support the induction of all new learners in the use of key IT systems and learning platforms, digital tools and the completion of initial assessments and diagnostics in English and Maths and other induction activities as required.  
• Assist in the administrative processes of Learning Resources including shelving stock, processing new material and discarding old stock.  
• Liaise with curriculum staff and outside suppliers as and when required.  
• Assist in the preparation of electronic LRC resource guides.  
• Assist in the collection and collation of usage data for Learning Resources.  
• Assist in marketing LRC resources by preparing materials for display screens, app posts and contributing content to the LRC bulletin.  

College Life :

• Actively participate in College projects. 
• Take an active part in the appraisal and mentoring processes. 
• Comply with the Colleges Safeguarding and Health and Safety Policy and its implementation. 
• Comply with and actively promote the Colleges Equality and Diversity Policy.
• Participate in and contribute to the Colleges in-service staff development and training activities. 
• Be prepared to work flexibly to meet the needs of the team. 
• Carry out all other duties as may be reasonably required by the Learning Technology Manager. 

Safeguarding Children and Vulnerable Adults:  

• Understand and comply with Safeguarding legislation and ensure that best practice is embedded in all working practices as required. 
• Commitment to Safeguarding and promoting the welfare of children and vulnerable adults, ensuring that this commitment is demonstrated in all aspects of the role as appropriate. 

• IT skills
• Communication skills
• Organisation skills
• Customer care skills
• Administrative skills

• English GCSE or equivalent, grade 4-9 (Essential)
• Maths GCSE or equivalent, grade 4-9 (Essential)