Reporting & Analytics Apprentice

Support the CSX Centre of Excellence Analytics & Technology Team, specifically the Reporting & Analytics team.  
Automate CSX reports.
Create visuals in PowerBi.
Download/uploading data.
Use analytics to make predictions and support prevention of missed targets.
Quality Control reporting in SAP operating system ensuring data quality.
You will be assigned tasks to support process improvement.
Learn aspects of Customer account master data, EDI (electronic data interface management), Customer Specific labels, Service Cloud and Complex Orders.
Work closely with CoE, CSX, PMO on occasion, Supply Planning, and Logistics teams.
Support CSX & CoE to analyse & manage performance through dashboards and KPI's and define actions for further improvement & efficiencies
Collaborate with internal partners mainly via Service Cloud (CSX, CoE, GBS+, SC, dX), judging & aligning priorities to meet customer needs.
Review existing systems & processes; generate ideas for continuous improvement; Support implementation of initiatives, tools, processes
Manage implementation, utilization, ad-hoc requests, data quality, data analysis and maintenance of systems, tools and reports
Provide quality service to customers indirectly, supporting the identification of opportunities to secure new business or support retention

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

• English GCSE, grade 4 (Essential)
• Maths GCSE, grade 4 (Essential)