Customer Service Apprentice
We are looking for Sales/Customer Service Administrator for our busy sales department. Highgrove Beds offers its employees a highly competitive salary, job development and a supportive environment to develop your skills and knowledge.
Role
The Role & Your Responsibilities:
You will learn all about working in a busy sales department.
- Dealing with customer queries
- Responding to customers emails
- Daily data entry of orders via sage
- Transferring data from one source to another
- Quality checking data entered by the team
Training
You will work towards a Customer Service Practitioner level 2 and functional skills maths and English if required.
You will attend day release sessions at National Business College in Huddersfield, one day per fortnight.
On completion the successful candidate will have the opportunity to work towards a Business Administrator level 3 or Customer Service Specialist level 3 depending on job role.
- Apprenticeship Standard
- Customer service practitioner (level 2)
- Training Provider
- NATIONAL BUSINESS COLLEGE LIMITED
- Working Week
- Monday to Friday, 9.00am to 5.00pm.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Monday, 14th September 2026
- Start Date
- Thursday, 1st October 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
Qualifications
- English GCSE, grade 4 (Desired)
- Maths GCSE, grade 4 (Desired)
About the Employer
HIGH GROVE BEDS LTD
Founded in 2002, Highgrove Beds Ltd is an established business that uses time honoured tradition and knowledge to produce high quality of mattresses and divans. Highgrove Beds is based in Liversedge, a small town in West Yorkshire which is easily accessible by public transport.