Platform Engineer Apprentice

This is a great opportunity to gain hands-on experience with Azure cloud infrastructure, networking, and IT support while working towards a Level 3 qualification. 
You’ll help maintain and optimise our cloud and on-premise systems, ensuring performance, security, and reliability. 

Role

Key responsibilities

  • Support Azure cloud infrastructure and on-prem systems
  • Assist with servers, storage, networking, and SaaS platforms
  • Help troubleshoot IT and network issues
  • Support LAN/WAN performance and connectivity
  • Assist with system patching (e.g. Windows, VMware, Cisco Meraki)
  • Work with teams to improve systems and automate processes
  • Document procedures and configurations 

Essential Requirements 

  • Basic knowledge or interest in IT infrastructure
  • Strong problem-solving and communication skills
  • Ability to work collaboratively in a team
  • Commitment to excellent service and Hightown values 

 
Desirable 

  • Awareness of Microsoft Azure or cloud technologies
  • Experience with scripting (e.g. PowerShell)
  • Knowledge of networking or IT support environments 

Training

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard. 
The training covers the following core occupational duties: 
https://skillsengland.education.gov.uk/apprenticeships/st0505-v1-1 

Upon completion of the apprenticeship, the successful candidate will have a level 3 qualification as an IT Solutions Technician. 

Apprenticeship Standard
IT solutions technician (level 3)
Training Provider
TECHNICAL PROFESSIONALS LIMITED
Working Week
Monday to Friday. Shifts TBC.
Expected Duration
1 Year 5 Months
Positions Available
1
Closing Date
Friday, 26th June 2026
Start Date
Monday, 6th July 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Team working

Qualifications

  • English GCSE, grade 4/C (Essential)
  • Maths GCSE, grade 4/C (Essential)

About the Employer

HIGHTOWN HOUSING ASSOCIATION LIMITED
Hightown is a charitable housing association managing 9,000+ homes and supporting communities across several counties. Our mission is to provide homes and support to help people live independently.

Job Details

Company
HIGHTOWN HOUSING ASSOCIATION LIMITED
Location
Hightown House, Maylands Avenue, Hemel Hempstead, Hertfordshire, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£23,901 a year
Posted