IT Support & Installation Technician Apprenticeship

An exciting opportunity to join a well-established IT Managed Services Provider based in Maldon. We’re looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines IT support, installation, and administration — ideal for those who thrive in fast-paced environments.

• Supporting and installing Windows PCs Windows Servers, printers, routers, and Microsoft 365
• Assisting with broadband, routers, switches Wi-Fi access points and data cabling
• Getting involved in telephony — supporting and administering mobile fleets, landline, and hosted systems
• Learning about and supporting communications equipment provided to clients
• Travel to client sites (primarily in Essex and London) — access to personal transport is a big plus
• Working collaboratively as part of a close-knit team

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

• English GCSE, grade 7 (Desired)
• Maths GCSE, grade 7 (Desired)