L4 Network Operations Apprentice - Mobile Role (South East) - £22,503p/a

This role is for those looking for a varied job, you could be spending weeks at a customer site for a network deployment, followed by weeks working at home writing reports after completing a Wi-Fi survey, then spending time on site troubleshooting and replacing networking hardware including switches, cables, and access points.

Key Responsibilities:

• Apprenticeship Training: Follow a structured learning path in the Level 4 Network Engineer standard
• Field Work: Travel to customer sites and data centres, supporting network hardware, network software, and network solutions
• Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure a high level of customer satisfaction
• Commissioning Solutions: Work on the delivery and implementation of high-end network solutions
• Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business
• A large part of the role will involve keeping documentation and reporting tools up to date including: MyPlanning (project time tracking), spreadsheets, technical performance reviews, project documents, and writing change plans/scripts etc.

Essential Skills:

• Passion for IT: A strong interest in Networking technologies
• Collaborative Mindset: Enjoy working with others to solve problems
• Strong Communication: Excellent verbal and written skills
• Motivation: High level of self-motivation and drive as well as the ability to work independently and as part of a team
• Commitment to Learn: A genuine desire to build a career in IT
• Candidates must have a long-term aspiration of a career in the IT industry and be prepared to work hard to complete the challenging, formal IT Level qualification

Security Clearances Notes:

This role may require national security and government level vetting, including Baseline Personnel Security Standard (BPSS) checks, a Disclosure and Barring Service (DBS) check, and Security Check (SC) clearance. These checks are mandatory for all employees aligned to a secure customer account which require such security clearances, due to the sensitive nature of the work and the secure environments in which our clients operate.
 
As part of this process, we are required to ask about criminal record information. The level of vetting for this role is exempt from certain provisions of the Rehabilitation of Offenders Act 1974. This means that, for the purposes of security clearance, you may be required to disclose both spent and unspent convictions, cautions, or other relevant information.
 
Please note that individuals who are unable to obtain -or maintain- the required level of security clearance throughout their employment cannot remain in their role. This includes situations where criminal record information prevents clearance from being granted, as holding the appropriate clearance is a condition of employment.
 
All information you provide will be handled confidentially and in accordance with data protection legislation. It is essential that the information you provide is accurate. Knowingly withholding information relevant to the vetting process or providing information that is later found to be inaccurate, may affect your application or, if discovered after employment has begun, will lead to a review of your security clearance and potentially your continued employment.

Apply Now:

If you’re ready to take the next step in your IT career and eager to learn and grow with a leading global company, we want to hear from you! Apply today and start your journey with CDS.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Number skills
• Team working
• Initiative

• English GCSE, grade 4/C (Essential)
• Maths GCSE, grade 4/C (Essential)
• Computer Science/IT A Level, grade Pass (Essential)