IT Operations Support

• Job Role: IT Operations Support
• Location: Hailsham, East Sussex
• Salary: £28,000K-£34,000k (Depending on Experience)
• Working hours: On-site four days a week with one day of remote work per week
• Job Type: Permanent

HRGO Recruitment are seeking an experienced IT Operations Support professional to join our client's global manufacturing company based in Hailsham.

This is an exciting opportunity to work within a fast-paced, collaborative, and forward-thinking environment. You'll be the go-to problem solver for a wide range of IT-related issues, ensuring the smooth operation of systems and supporting staff across multiple functions.

If you're passionate about technology, enjoy troubleshooting, and want to make a real impact within a business where your contributions are valued -this could be the perfect fit for you.

General Duties:

• Provide timely and effective technical support to staff, including troubleshooting hardware, software, and network issues on a variety of devices.
• Support end-user devices primarily running Windows, with some MacBooks also in use.
• Assist staff with company-issued Apple iPhones and occasionally Android devices.
• Provide remote support to colleagues in our offices across the UK, France, Germany, Italy, and Spain, with occasional travel opportunities.
• Assist with our warehouse management system and ensure smooth IT operations in both office and warehouse environments.
• Purchase IT Hardware/Software to ensure constant supply as needed

Requirements:

• A full driver's license and the ability to drive for work purposes.
• Relevant technical qualifications or certifications (e.g., CompTIA, Microsoft Certified Professional) are a plus.
• Strong technical troubleshooting skills with experience in both Windows and MacOS environments.
• Familiarity with mobile device support (especially iPhones).
• Excellent communication and teamwork abilities.

What you will get:

• 23 days holiday plus bank holidays
• Free, onsite parking
• Hybrid working options
• Bright, open-plan office equipped with coffee machines
• The chance to shape A growing business
• Annual company events

If you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant will be in contact.