Retailer Systems Project Consultant

Job Title: Retailer Systems Project Consultant

Location: Hybrid, 2 days in the office (Farnborough)

Salary: Competitive + Performance Bonus

Job type: Full time, Permanent

Working Hours: 40 Hours Per Week

Application Deadline: 3rd April 2026

The Role:

The Retailer Systems Project Consultant is responsible for supporting, coordinating, and delivering sales and CRM projects within our client's Network Digitalisation department.

These projects will primarily focus on providing state of the art systems for the wider Retailer Network.

This role ensures that initiatives are completed on time, within budget, and to the desired quality standards, whilst aligning with strategic business objectives. The Project Consultant will be actively involved in the planning, testing, execution and deployment of new retailer systems, upgrades, and technology rollouts, working collaboratively with cross-functional teams and stakeholders and external suppliers.

The ideal candidate will possess a strong technical background, excellent project management skills, and a proven track record of working directly with retail operations. A very practical role for someone who thrives in a fast-paced environment and is passionate about delivering robust effective systems that drive business success.

Key Responsibilities:

• End-to-end project management for the deployment, upgrade, and maintenance of retailer sales and CRM systems.
• Collaborate closely with stakeholders across IT, retail operations, and third-party vendors to gather requirements, define scope, and ensure alignment with business objectives.
• Develop detailed project plans, timelines and resource allocations, ensuring projects are delivered on time.
• Act as the primary point of contact for troubleshooting, technical support, and hands-on problem resolution throughout the project lifecycle.
• Manage the testing, rollout, and post-implementation review of new systems and upgrades, ensuring minimal disruption to retailer operations.
• Train and support retailer staff in the use of new systems, providing clear documentation and user guides.
• Monitor system performance and proactively identify opportunities for improvement and optimisation.
• Ensure compliance with IT security policies, data protection regulations, and industry standards.
• Report regularly on project status, risks, and achievements to senior management .

About you:

Essential Skills and Experience

• Proven experience working on IT projects, ideally within software development, system implementation, or technology rollouts.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall, PRINCE2).
• Excellent organisational, planning, and time management skills with a keen attention to detail.
• Effective communication and stakeholder management abilities.
• Ability to work collaboratively with diverse teams.
• Proficiency in project management and collaboration tools (e.g., MS Project, Jira, Teams).
• Problem-solving skills and the ability to adapt to changing priorities.
• Understanding of IT systems especially application programming interfaces, CRM solutions and data management technologies.
• Previous experience Automotive experience would be an advantage, but not essential.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field desirable.
• Project management certification (e.g., PRINCE2, PMP, Agile) is highly desirable.

Personal Attributes:

• Proactive and results-oriented approach.
• Strong analytical and critical thinking skills.
• Excellent interpersonal and negotiation abilities.
• Commitment to continuous improvement and professional development.

Benefits:

• Private Healthcare
• Medical Cash Plan
• Life Assurance

Please click APPLY to submit your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; IT Project Manager, IT Project Consultant, Retailer Project Assistant, Retail Systems Project Assistant, Project Manager, PRINCE2, Digital Project Manager, Business Projects may also be considered for this role.