User Experience Lead

UX Lead

We’re looking for a UX Lead professional to lead UX strategy, discovery, and client engagement across enterprise digital projects. This is a client-facing leadership role suited to someone who combines strategic thinking, hands-on UX design, and team mentorship.

You’ll work closely with international teams across Europe, North America, and Asia, helping shape scalable digital experiences and mature UX practices.

Key Responsibilities

UX Strategy & Discovery

• Lead workshops, stakeholder interviews, user research, and journey mapping.
• Translate user insights and business goals into clear UX strategies.
• Define experiences for complex digital products and customer journeys.
• Develop information architecture and research-driven recommendations.

Client Leadership

• Act as the senior UX lead in client engagements.
• Present findings and recommendations to senior stakeholders.
• Facilitate alignment between product, marketing, design, and engineering teams.
• Advocate for user-centred and accessible design solutions.

Design & Delivery

• Produce wireframes, prototypes, and high-fidelity designs using Figma or similar tools.
• Work closely with developers to ensure high-quality implementation.
• Contribute to design systems, UI standards, and accessibility best practices.
• Use AI-enabled tools and workflows within the design process.

Team Leadership

• Mentor and support UX and product designers.
• Help improve UX standards, processes, and ways of working.
• Encourage collaboration and knowledge sharing across distributed teams.

Pre-Sales & Thought Leadership

• Support pitches, proposals, and UX discovery planning.
• Contribute to case studies, workshops, and UX-focused content.
• Represent the business at industry events where required.

Skills & Experience

Essential

• 8+ years’ experience in UX, Product Design, or Experience Strategy.
• Strong experience leading discovery and research for enterprise digital products.
• Confident presenting to senior stakeholders and clients.
• Strong UX design, prototyping, and Figma skills.
• Experience with design systems and accessibility standards.
• Comfortable using AI-assisted design tools and modern workflows.
• Strong communication and collaboration skills across multidisciplinary teams.

Desirable

• Experience with DXP, CMS, headless, or composable platforms.
• Background in e-commerce, B2C, or digital experience projects.
• Experience mentoring distributed or offshore teams.
• Familiarity with agile/Jira workflows.
• UI or visual design capability alongside UX expertise.

Additional Information

• Remote-first role with flexible working.
• Occasional national and international travel may be required.
• Opportunity to influence and shape UX capability within a growing digital organisation.

This is a great opportunity for an UX Lead to take control and own this space with a well known company.

2 - 3 Stage interview process with interview slots now available - apply now to be considered.