Apprentice Young People Tracking Service Officer

This role sits within the 16+ Education to Employment Team, who support the Council in meeting its statutory duties in relation to Raising the Participation Age legislation.

The Young People Tracking Service is responsible for maintaining the Client Caseload Information System, making statutory returns to the Department for Education and providing data, information and analytical support to the 16+ Education to Employment Team to guide their work.

More specific responsibilities include:

• Liaison with schools, colleges and training providers maintaining strong and effective communications to ensure statutory data returns are timely and of quality.
• Use of systems and services external to the team to gather information about clients, including (but not exclusively) those with Special Educational Needs and Disabilities, Children in Care and Care Leavers, Electively Home Educated, in receipt of High Needs Funding and known to the Youth Justice System.
• Work in collaboration with the Lead Officer to ensure the management of the information held within the Client Caseload Information System (CCIS) is quality assured and meets Department for Education reporting requirements and GDPR information handling requirements.
• Work in collaboration with the Lead Officer to ensure the Council makes all monthly and annual statutory returns in a timely manner without errors.
• Provide system support, advice, guidance and training to the (CCIS) system users, including colleagues in the Liverpool City Region whose activity is linked with Halton’s CCIS.
• Liaise with the CCIS provider to ensure effective working of the system and software and, in collaboration with the Lead Officer, implement upgrades and maintenance of the system, the impact this will have on system usage and communicating developments with system users.
• Use complex reporting tools such as SQL and Microsoft Visual Studio to undertake statistical analysis of information, interpret data to highlight key trends, issues and areas of concern.
• Present information in a clear and informative way to 16+ Education to Employment Team members, education establishments, operational teams and senior managers, maintaining the timeliness and accuracy of data reports centrally recorded as well as any additional requirements made.
• Maintain a thorough understanding of all legislation, guidance, national and local policy in relation to the 16+ Education to Employment Team’s area of work, contributing to work areas as appropriate and providing advice and guidance specific to the service.
• Cover the duties of the Lead Officer in their absence so priority service delivery requirements can be maintained and fulfilled, including attending meetings as appropriate.
• Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job.

• Communication skills
• IT skills
• Organisation skills
• Team working
• Awareness of data protection
• Quick to learn
• Time management
• Ability to prioritise workload
• Self-motivated

• English Language GCSE, grade 4/C (Essential)
• Mathematics GCSE, grade 4/C (Essential)