2nd Line Network Support Engineer

Join a well-established telecoms and managed network service provider delivering critical connectivity solutions across large-scale public sector and enterprise environments.

This is a strong opportunity for a network-focused engineer with a CCNA who wants to build real hands-on experience across firewalls, wireless, WAN connectivity, and project work — not just sit in a high-volume support desk environment.

The Role

You’ll work across a mix of support and small project delivery, gaining exposure to:

• Cisco Meraki
• Cisco Firepower
• Palo Alto firewalls
• WAN / ISP connectivity
• Wireless networking
• VoIP environments

This is an environment designed for engineers who want to progress technically, with funded certifications and clear development opportunities.

What They’re Looking For

• Cisco CCNA certification is essential
• Experience in a 1st or 2nd Line Network Support role
• Strong networking fundamentals
• Ability to troubleshoot routing, switching, and connectivity issues
• Proactive attitude and willingness to learn

Why Apply

• Fully funded certifications including Palo Alto PCNSA
• Exposure to large-scale network environments
• Low ticket volume compared to typical support roles
• Opportunity to move into project-focused and senior roles
• Strong technical team and progression pathway