FX Support Specialist

Do you want to join a cutting-edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business.

Your Role:

As a Support Specialist, you’ll play a key role in ensuring the smooth operation and reliability of the platform.

If you're looking to join an innovative company with a fantastic working culture then apply today!

Your responsibilities will include:

Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments.

Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency.

Incident Response: Manage and resolve incidents effectively to maintain platform stability and client satisfaction.

Client Management: Work closely with clients, providing exceptional service and building lasting relationships.

Must-Haves:

FIX Protocol experience

Strong experience with Linux servers.

Background in FX trading or application support.

Desirables:

Scripting skills in any language (e.g., Python, Bash, or similar).

Location:

London (4x per week onsite)

Salary:

£50k-70k