IT Support Engineer
Join one of the most elite, high-performance engineering organisations in the world, where technology sits at the centre of a globally competitive, results-driven operation.
This is a rare opportunity to support a business where speed, precision, and reliability are non-negotiable, and where IT performance directly impacts success at the highest level. You'll be working in an environment that demands excellence, accountability, and continuous improvement.
The Role & Team
You'll join a Service Desk team of 6, supporting a fast-paced, high-availability environment:
- 1 × Student Placement (1st Line)
- 2 × Junior Engineers
- 3 × Support Engineers
This is a hands-on technical role with added responsibility, including mentoring junior engineers and acting as a reliable escalation point.
Technology & Responsibilities
You'll be working across a modern IT estate, supporting both cloud and on-prem systems, including:
- Azure
- Active Directory
- Exchange
- Intune
- Windows Servers
Your focus will be on maintaining system reliability, resolving issues quickly, and supporting a business where downtime is not an option.
Experience & Fit
- 2–3 years' experience in an IT Support / Service Desk role
- Strong troubleshooting skills and confidence owning issues end-to-end
- Comfortable supporting and mentoring junior team members
- Background from any industry considered
Location, Salary & Bonus
- 5 days per week on-site in Milton Keynes
- Flexibility supported where needed
Salary:
- £40,000 – £43,000 basic
- Up to £45,000 for a standout candidate
Bonus:
- Up to £15,000 based on team performance
- Historically consistent bonus payouts
Why Apply?
- Work in a world-class, performance-critical environment
- Take on a more senior, mentor-style role while staying hands-on
- Strong financial upside and long-term stability
- Be part of a culture that values precision, accountability, and excellence
Interested?
Apply directly or message me for a confidential discussion.