IT Support Engineer

Join one of the most elite, high-performance engineering organisations in the world, where technology sits at the centre of a globally competitive, results-driven operation.

This is a rare opportunity to support a business where speed, precision, and reliability are non-negotiable, and where IT performance directly impacts success at the highest level. You'll be working in an environment that demands excellence, accountability, and continuous improvement.

The Role & Team

You'll join a Service Desk team of 6, supporting a fast-paced, high-availability environment:

  • 1 × Student Placement (1st Line)
  • 2 × Junior Engineers
  • 3 × Support Engineers

This is a hands-on technical role with added responsibility, including mentoring junior engineers and acting as a reliable escalation point.

Technology & Responsibilities

You'll be working across a modern IT estate, supporting both cloud and on-prem systems, including:

  • Azure
  • Active Directory
  • Exchange
  • Intune
  • Windows Servers

Your focus will be on maintaining system reliability, resolving issues quickly, and supporting a business where downtime is not an option.

Experience & Fit

  • 2–3 years' experience in an IT Support / Service Desk role
  • Strong troubleshooting skills and confidence owning issues end-to-end
  • Comfortable supporting and mentoring junior team members
  • Background from any industry considered

Location, Salary & Bonus

  • 5 days per week on-site in Milton Keynes
  • Flexibility supported where needed

Salary:

  • £40,000 – £43,000 basic
  • Up to £45,000 for a standout candidate

Bonus:

  • Up to £15,000 based on team performance
  • Historically consistent bonus payouts

Why Apply?

  • Work in a world-class, performance-critical environment
  • Take on a more senior, mentor-style role while staying hands-on
  • Strong financial upside and long-term stability
  • Be part of a culture that values precision, accountability, and excellence

Interested?

Apply directly or message me for a confidential discussion.

Job Details

Company
Hamilton Barnes
Location
Dartford, Kent, UK
Employment Type
Full-time
Posted