IT & Telecoms Field Engineer (Wimborne Minster)

Would you like to work for a leading Telecoms provider within the South coast area?

This is a well renowned company, that have been trading for over 30 years, are currently on the hunt for a IT & Telecoms Field Engineer to join their growing team.

The role entails a mix of on-site fault support and on-site implementation work. The work has great variety in size and scope and across a range of products and services and sometime with more than one engineer and across multiple days. Field engineers often take the lead on planning installation work including surveying, inputting to the solution design/quoting, planning with the end users providing a statement of works, implementation and final wrap up/handoff.

You must be a highly motivated engineer, with a ‘can do’ attitude and a thorough, logical and proactive approach to planning and preparing projects and delivering quality installations. You must be sufficiently skilled in our core product and service areas to bring varied solutions to fruition, on time and on budget and to customers satisfaction

This company has a tight knit, family feel and will always look to promote internally first. Meaning there are plenty of opportunities for progression within this role.

If this position sounds like the right one for you, please apply so that we can have a further discussion around the role!

Responsibilities:

Installation of IT and Telecoms solutions

Onboarding of managed support services

Remote and On-Site support of customers

Planning and managing installation projects

Assisting sales and customers with solution design and recommendations

Working with CRM system to document and update project and service tickets

Driving sales opportunities from technical operations

Skills required:

Field Experience

Physical Equipment installations (Routers/Switches/Firewalls/Servers/Cables)

Installing IT hardware and services

Installing Phone Systems (PRIORITY)

Wi-Fi installation and configuration (preferred Ruckus & Ubiquiti/Unifi)

Knowledge of SIP and Broadband

Travel to client sites to carry out installation work

Onboarding of new customers

M365 Implementation

Benefits:

Company car for work and personal use

Fuel expensed for work activities

Salary:

£26,000 - £34,000 Depending on Experience