Infrastructure Change Coordinator (Active SC Cleared)

Location: Wokingham (Hybrid - 3 days onsite mandatory)
Contract: 6 months (Contractor)
Rate: Competitive Market Rtaes

• Work on mission-critical infrastructure that supports the UK's Critical National Infrastructure (CNI).
• Collaborate with leading technology partners, vendors, and client stakeholders to deliver complex infrastructure changes.
• Build your expertise in ITIL-based change management while contributing to high-impact transformation programmes.

The Role

We are seeking an experienced Infrastructure Change Coordinator with active SC Clearance to support change management activities within a Critical National Infrastructure environment. You will coordinate the end-to-end change life cycle, working closely with internal teams, third-party suppliers, and client stakeholders to ensure infrastructure changes are delivered safely, efficiently, and in compliance with established governance processes.

This role is primarily based in Wokingham with hybrid working (3 days onsite mandatory). Occasional travel to substations and other client sites will be required.

Key Responsibilities

• Raise, manage, and track Change Requests (CRs) in accordance with organisational and client change management processes.
• Coordinate the complete change life cycle from initiation through to implementation and closure.
• Proactively engage stakeholders to ensure timely progression of changes and adherence to agreed SLAs.
• Support change activities within Critical National Infrastructure (CNI) and substation environments while ensuring compliance with operational, safety, and regulatory requirements.
• Maintain accurate documentation, change records, reports, and audit trails.
• Participate in Change Advisory Board (CAB) meetings, change reviews, and post-implementation reviews.
• Identify scheduling conflicts, dependencies, and implementation risks, escalating issues where appropriate.
• Contribute to the continuous improvement of change management processes and governance.

Essential Skills & Experience

• Current Active SC Clearance (mandatory).
• Experience coordinating infrastructure or IT change activities within operational environments.
• Willingness to travel to client sites, including substations and other infrastructure locations.
• Ability to work in a fast-paced environment while maintaining compliance with governance and regulatory standards.
• Flexibility to support planned out-of-hours change implementations where required.
• Excellent stakeholder management and coordination skills.
• Strong communication and negotiation abilities.
• Effective problem-solving and decision-making skills.
• Excellent organisational and time management skills.
• Strong awareness of operational risk, compliance, and change governance.

Desirable Skills & Experience

• Experience in IT, telecommunications, or infrastructure change coordination.
• Good understanding of ITIL Change Management processes.
• Experience working with multiple vendors and cross-functional technical teams.
• Exposure to Critical National Infrastructure (CNI) and substation environments.
• Basic knowledge of networking concepts, including connectivity, routing, and telecom infrastructure.
• Strong attention to detail and documentation skills.
• Ability to manage multiple priorities and competing deadlines.