On-Site Smart Hands/Data Centre Systems Support Engineer - 3 months Rolling - Chesterfield (Hybrid
On-Site Smart Hands/Data Centre Systems Support Engineer - 3 months Rolling - Chesterfield (Hybrid) - INSIDE IR35
We are looking for one to two proactive, physically confident data centre engineers to take local ownership of hardware health and rapid incident response at a large-scale AI cluster site in Chesterfield. You will diagnose server, optics and fibre faults, direct the third-party facility team and support new cluster rollouts as they come online. This is a hands-on role at the heart of a major AI infrastructure build, working with cutting-edge GPU, InfiniBand and liquid-cooled hardware, and it is part of a 3-year project. You will be on-site 4 days per week, and you must live within 1-2 hours of the site for call-outs.
Key Responsibilities:
- Manage hardware health across high-density GPU server racks
- Troubleshoot optics, Switches, fibre and server failures, and verify physical link status
- Carry out physical inspections, break-fix work and component swaps
- Direct and coordinate the facility team and other third-party smart hands
- Track hardware issues and RMAs through to resolution with vendors
- Manage firmware, patching and infrastructure life cycle activities
- Work remotely via console, IPMI/BMC and BIOS-level staging when off site
- Support hardware rollout and cluster expansions, including installation, integration and acceptance testing
- Support the transition of new capacity into live service
- Join the on-call rota and respond to physical call-outs
What You Will Ideally Bring:
- Proven hands-on experience in high-density data centre hardware and rack operations, diagnosing and swapping components (desktop or office IT support alone is not enough)
- Hands-on optics, transceivers and fibre diagnostics, including Fluke testing and physical link verification
- Linux CLI and out-of-band management (IPMI, BMC, BIOS)
- Directing third-party smart hands, tracking RMAs to closure and managing firmware and patching
- Experience with rack and stack rollouts, installation and acceptance testing of new infrastructure
- GPU server platforms (NVIDIA, HPE) (desirable)
Contract Details:
- Duration: 3 months
- Rate: £320 per day - Inside IR35
- Location: Chesterfield (Hybrid)
- Start Date: ASAP