Care Co-ordinator

Job summary

Are you organised, compassionate, and motivated to make a real difference? As a Care Co-ordinator, you'll be at the heart of a dynamic Integrated Reablement Team, supporting adults to remain at home, recover independence, and avoid unnecessary hospital admissions.

This is a fast-paced, rewarding role where no two days are the same. You'll coordinate care delivery, manage caseloads, and ensure the right support is in place at the right time--helping people leave hospital sooner and stay well in their own homes. Working closely with multidisciplinary colleagues, you'll play a vital role in delivering high-quality, person-centred care across the locality.

We're looking for someone with strong organisational skills, confidence in communication, and a proactive, flexible approach. You'll need to be comfortable using digital systems, able to prioritise effectively, and committed to continuous learning (NVQ Level 3/4 or equivalent).

In return, you'll join a supportive, forward-thinking team where your contributions truly matter. You'll develop valuable skills in coordination, leadership, and integrated care, while making a meaningful impact on patient experience and outcomes every day.

If you're ready to be part of a service that keeps people safe, independent, and thriving at home--we'd love to hear from you.

Main duties of the job

*Manage the reenablement caseload, ensuring work is allocated efficiently and adapting to changes in service demand.

*Create and maintain staff rosters using the electronic patient record system.

*Communicate effectively with patients, relatives, and the multidisciplinary team, using appropriate communication methods for complex or sensitive situations.

*Maintain clear, concise, and compliant documentation in line with organisational policies, including accurate patient records and consent verification.

*Provide timely information to internal and external teams, including Community Nursing, Therapy, IDS at QAH, and other agencies as required.

*Deliver clear handovers and escalate clinical risks or concerns to a registered practitioner promptly.

*Contribute to team objectives, service development, and efficient resource use, attending meetings and supporting quality improvement activities.

*Use information technology effectively to support highquality care delivery and complete administrative tasks such as preparing notes, charts, and obtaining results.

*Participate in relevant training, apply new knowledge to practice, and reflect on the use of skills and competencies to meet evolving service demands.

*Support the delegated management and delivery of assessment, reablement, and rehabilitation services, ensuring interventions are monitored and support plans updated as goals progress.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence