Team Secretary - Community Mental Health

Job summary

At Fareham Community Mental Health Team (CMHT) we are looking for a dynamic and confident Team Secretary to join our admin team.

The main focus of the job is to be Medical Secretary to the Consultant Psychiatrist. This involves arranging appointments, telephone calls to patients and other professionals, minuting meetings including weekly multidisciplinary team (MDT) and following up on tasks afterwards, assisting with prescription requests and typing letters using Big Hand. As part of the admin team you will also be expected to assist your team by covering reception and helping with other admin tasks that the team require.

Excellent skills in IT and microsoft packages is required. A friendly approachable personality is welcomed. You will be responsible for your workload.

We work with adults who have severe and enduring mental health issues, providing support to them in the community.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

• Produce letters from audio and handwritten notes, also reports to a high standard of accuracy
• Book assessments and appointments, liaising with clinical staff
• Comprehensive efficient secretarial support to the Consultant psychiatrist and wider team; handling correspondence, processing referrals, telephone enquiries
• Organise meetings and minute, distributing these once typed
• Assist in data collection for audits, reports, service performance
• Receive telephone calls and correspondence from patients which you are responsible for dealing with whilst remaining calm and professional
• Liaise with other professionals from this team and others
• Update and add information to patients electronic notes and databases
• Adhere to all statutory and mandatory training
• Flexibility to assist in cross covering the duties of your colleagues as they will do for you
• When appropriate, identify and escalate matters to senior management
• Adhere to GDPR principles, you will be handling confidential information

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence