Ward Clerk

Job summary

An exciting job opportunity has arisen to join our ward clerk team based at Alton community Hospital. You would be working and supporting the clinical teams with all their secretarial/administration needs. You will be the first point of call for visitors.

We are searching for someone who is patient focused, striving to give every patient who they interact with in the service to the right care and support they require. Providing excellent Administration support which would include answering the wards telephone calls, arranging patient transport, handling medical records using RIO. Organisation and ordering of ward stock, linen using a methodical and flexible approach and be able to prioritise workloads in order to meet the service needs. The post holder will be responsible for the organisation of their own workload and delegated decisions/actions, as deemed appropriate by the Operational Support Officer.

This is full time hours working Monday - Friday 37.5 hours and is a 12 month fixed term contract

Main duties of the job

To act as a point of contact for the ward staff and be able to respond within the agreed guidelines using own initiative.

To monitor IT systems and provide IT support for the ward staff and clinical team.

Ensure that patient medical record systems are available and monitor that they are correctly maintained. This includes, but is not limited to, ensuring correct RiO demographics, validations systems, and spine synchronisation, up-loading and maintaining correct.

Ordering weekly linen and day-to-day stocks for the team through Elis and MATMAN.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence