Digital Enablement Lead
Job summary
Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship.
Working as part of the organisation's Digital and Intelligence function, you will lead the organisation's corporate approach to digital transformation, AI adoption and automation, ensuring that technology is used effectively to improve productivity, collaboration and the delivery of high-quality services across the organisation.
You will have significant experience of leading digital transformation, technology enablement, automation or organisational change programmes within a healthcare, public sector or similarly large-scale environment. You will demonstrate a strong track record of delivering innovative digital solutions that improve ways of working, enhance employee experience and maximise the value of technology investments. Experience of implementing automation technologies, digital productivity tools and AI-enabled solutions will be highly desirable, together with the ability to balance innovation with appropriate governance, risk management and user adoption.
This is an exciting opportunity for an experienced and forward-thinking leader to shape the future of digital working within Hampshire and the Isle of Wight ICB, helping to embed innovative technologies, unlock the potential of AI and automation, and create a more productive, agile and digitally-enabled organisation.
Main duties of the job
As the Digital Enablement Lead, you will be responsible for identifying and delivering opportunities to automate manual and repetitive processes, helping teams work more efficiently and focus resources on higher-value activity.
You will lead the transformation of traditional IT and digital services into a modern, user-centred enablement function. This will include overseeing the deployment and optimisation of AI assistants and digital tools that support research, analysis, reporting, content creation and day-to-day productivity across the organisation.
You will play a key role in shaping the organisation's digital culture, ensuring that staff have the tools, skills and confidence required to embrace new technologies and ways of working.
About us
We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.
We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.
We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.
Here is a summary of some of the benefits and services which are on offer to staff:
27 days paid minimum holiday and bank holiday entitlement
NHS pension scheme
Sick pay policy
Occupational health services including staff counselling services
Flexible working and family friendly policies
Flexible retirement and retirement vouchers
Health Service Discounts - offers for stores, travel, equipment etc.
Successful candidates will be subject to a six-month probationary period.
Job description
Job responsibilities
Lead the Digital Enablement function, identifying and implementing opportunities to automate manual and repetitive tasks.
Manage the transformation of the current Corporate IT service to a modern digital service which enables enhanced collaboration and maximise the value of existing digital investments.
Deploy and optimise AI assistants to support staff with research, analysis, reporting, drafting, and coproduction of outputs.
Improve the organisations digital working environment, ensuring staff have the tools, skills, and confidence to work efficiently and collaboratively.
Develop a digitallyenabled culture that supports new ways of working, maximises productivity, and enables the workforce to deliver highquality outcomes.
Assess organisational processes to identify opportunities for automation and AI support.
Evaluate AI and automation solutions, balancing benefit, risk, feasibility, and staff impact.
Interpret digital usage data and productivity insights to inform prioritisation and continuous improvement.
Planning and organisation.
Assess organisational processes to identify opportunities for automation and AI support.
Evaluate AI and automation solutions, balancing benefit, risk, feasibility, and staff impact.
Interpret digital usage data and productivity insights to inform prioritisation and continuous improvement.
Policy and service development.
Develop and maintain policies for safe, ethical, and effective use of AI and automation tools.
Shape digitalfirst working practices and contribute to organisational transformation plans.
Ensure digital standards, accessibility principles, governance requirements and cybersafe practices are embedded.
Person Specification
Qualifications and experience
- Degree or equivalent experience in digital, informatics, transformation, or related fields.
- Experience leading digital improvement or enablement activities.
- Experience implementing automation, AI tools, workflows, or process redesign.
- Experience of managing digital suppliers.
Skills and abilities
- Ability to identify opportunities to automate manual tasks.
- Strong communication skills to support staff through change.
- Ability to lead digital adoption and cultural transformation.
- Capable of analysing processes and productivity data.
Knowledge
- Understanding of AI tools, automation platforms, and modern collaboration technologies.
- Knowledge of digital skills frameworks and organisational development approaches.
- Awareness of IG, data standards, digital risk and safe use of AI.
Communication and interpersonal skills
- Excellent communication skills, with the ability to convey complex technical issues to non specialists.
- Able to build trust and engage staff at all levels.
- Innovative, curious, and user focused.
Analytical and problem-solving skills
- Ability to interpret usage data, productivity insights, and technical information.
- Ability to assess digital risks, benefits, and impact.
- Ability to resolve complex or ambiguous problems in partnership with teams.
IT and digital literacy
- High level of digital proficiency with collaboration platforms, analytics tools, and automation technologies.
- Understanding of digital architecture, interoperability and workflow automation principles.
- Experience with low code automation, prompts, or AI assisted tools
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight ICB (104)
Address
Omega House
112 Southampton Road
Eastleigh
SO50 5PB
United Kingdom
Employer's website
https://www.hantsiowhealthandcare.org.uk/icb